Invoice Quality & Dispute Coordinator
Maersk Sverige AB / Kontorsjobb / Göteborg
Observera att sista ansökningsdag har passerat.
Visa alla kontorsjobb i Göteborg,
Mölndal,
Partille,
Kungälv,
Lerum eller i
hela Sverige Visa alla jobb hos Maersk Sverige AB i Göteborg,
Munkedal,
Strömstad,
Årjäng,
Stockholm eller i
hela Sverige When you join Maersk, you'll find that the world is your workplace. You'll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. Maersk believes in a mutual foundation of core values. Our values means competing in the market place in an ethical way so our name is synonymous with being a credible and valuable business partner. Through Constant Care and Humbleness we strive to prepare for the future, while never forgetting that our customers and competitors are key to our ability to improve. In our daily work Uprightness and Our Employees mean that transparency and accountability in everything we do go hand in hand with being an inspiring, challenging place to work.
Act as a liaison between the
Global Service Centre Invoice
Quality and Dispute teams and
the commercial organization in
the Scandinavia cluster (mainly
Sales, Customer Service).
• Ensure IQ root causes and
improvement actions developed
by GSC IQ team get executed
by relevant Cluster Sales /
Customer service / PCM /
Finance teams within given
timelines.
- Drive follow-up with Cluster
Sales and Customer Service
teams on disputes pending with
local coordinators > 2 working
days.
- Facilitate Cluster-GSC dialogue
ref IQ and Disputes through
coordinating right contents and
participants in the bi-weekly
engagement calls.
• Highlight and eliminate
process breaches leading to
undue commercial waivers /
disputes acceptances via Sales
approvals.
- Create awareness and build
functional expertise in Sales
regarding minimum standards
and Dispute Process.
• Drive the Sales Cockpit
Compliance.
- Ensure compliance to Sales
Minimum standards, i.e. Inland
Filings, D&D filings are made
timely.
- Ensure that any non-
compliances where rates are
communicated outside the
system are addressed through
Sales Managers and Cluster
Top.
- Ensure in collaboration with
Sales Channel Managers and
Sales Operations Managers that
all commercial agreements.
Essential requirements:
• Bachelor Degree in Business
Administration
• Minimum 4 years prior
experience within a Sales or
Support.
• Experience working with
Shared Service Centers and
Invoice and Dispute processes
• Willingness to travel our our
shared service centre in
Mumbai, India 3 times a year
• Fluency in English both written
and spoken. All applications
must be in done in English
Desirable requirements:
• Proven ability to influence
without authority and engage
confidently with leaders at all
levels.
• Visible drive for results, ability
to inspire others to strive
higher and does not bind
him/herself by functional and
leadership level boundaries.
- Strong interpersonal savvy
and an eye for finding common
ground and addressing
performance issues in a positive
though firm manner.
• Knowledge of Salesforce.com,
AFLS, CXED is an advantage
Varaktighet, arbetstid
40 hours per week
Publiceringsdatum2017-07-10Så ansöker duSista dag att ansöka är 2017-07-25
KontaktElin.almroth@maersk.comFöretagMaersk Sverige AB
AdressMaersk Sverige AB
Box 1115
40523 GÖTEBORG
KontorsadressMölndalsvägen 24
Jobbnummer 3598425
Observera att sista ansökningsdag har passerat.