HR Service Senior Consultant
SAP Svenska AB / Administratörsjobb / Stockholm
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hela Sverige Visa alla jobb hos SAP Svenska AB i Stockholm Local HR Services provide services where unique country support is required while we continue to deliver consistent and standardized services aligned with global initiatives. By combining local labour knowledge and deep process understanding, we are supporting an efficient and compliant HR service delivery.
EMEA Local HR Services senior consultant is responsible to resolve employee and manager HR requests, consult employees and carry out operational HR administration across the whole employee life cycle (on boarding, contractual changes and termination process). In addition, the senior consultant role focuses on consultation within the local HR Shared Services team, colleagues from other departments, HR Business Partners and other consultants. Has very good knowledge of cross country processes. Might also have a team coordinator or project lead role, ensure consistent and efficient delivery of the operational services, to be single point of contact for the team members as well as other colleagues, organizations (like works councils) or vendors concerning operational issues and first escalation point for operational issues and questions.
HR services are delivered onsite for Sweden and remotely for the Baltics (Estonia, Latvia & Lithuania)
Key Responsibilities
1.Responsible for operational side of HR activities
2.Second level support for all kind of HR inquiries coming from employees and managers in accordance with Service Level Agreements
3.HR Portal pages maintenance and input for HRdirect knowledgebase
4.Creation of HR statements, verification and employment letters
5.On-boarding of new hires and related administration
6.Administration of contractual changes
7.Involvement in exit procedure including
8.Benefits administration
9.Administration during restructurings
10.Support process alignment and HR shared service migration activities
11.Promotion of HR Shared Service Centre concept and support of local HR communication
12.Partner with other HR Service Specialists in EMEA, HR Business Partner and HR Center of Excellence for problem solving and service improvements
13.Seeks feedback from customers to identify opportunities for improvement.
14.Building relationships with other HR Global Service Delivery teams, CoEs, HRBPs, and other departments to facilitate the support for processes that the team supports. Becoming a "partner" and displaying the benefit of a combined working relationship. Working with vendors and building a relationship with them to ensure we have identified the most efficient and effective process with that vendor
Education and qualifications / Skills and competencies
• Business Degree preferred
• Knowledge of Swedish employment law/ legislation
• Professional communication skills; both written and verbal
• Highly customer oriented
• Quality driven, analytical and problem solving skills
• Work well on own initiative and independently without supervision, must be self-driven and motivated
• Ability to work in international teams where team members are in different locations and belong to different cultures
• Accuracy / high attention to detail
• Ability to plan and organize work well
• Ability to work with confidential information
• Good knowledge of HR processes
• Excellent MS Office skills (Excel, Word, Outlook, PowerPoint)
• English language skills written and spoken fluently is essential
• Swedish & Norwegian language skills, written and spoken fluently is essential
Work experience
• 4-6 years of work experience in similar role in HR
• Customer service experience
• Work experience in HR Shared Services
• Experience working in multinational company
• Project Management Experience Desirable
• SAP HR system knowledge
• Experience in working in a virtual team
As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device - SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
Varaktighet, arbetstid
Contract information *Full-time (100%) employment *Limited (maternity cover)
Publiceringsdatum2017-05-24Så ansöker duSista dag att ansöka är 2017-06-23
Klicka på denna länk för att göra din ansökanFöretagSAP Svenska AB
AdressSAP Svenska AB
Box 12297
11334 STOCKHOLM
KontorsadressSveavägen 44
Jobbnummer 3519095
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