HR Advisor
Volvo Business Services AB / Administratörsjobb / Göteborg
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Role Overview
Are you service minded? Do you get energy from being part of a positive team that always focus on our internal customers? Do you see the importance of effective teams where people take pride in being responsible for their deliveries and help each other to reach success? Then please continue to read!
In the HR Advisor team, HR Services Sweden, our mission is to act as point of contact for employees, HRBP's and Managers in HR related topics for the Volvo Group. Our objective is to provide HR expertise with high quality, strong service mindset and high level efficiency.
Key Responsibilities:
Handle inquiries from employees, HRBPs and managers utilizing our communication channels via phone, chat and email
Support and cooperate with other teams in HR Services to ensure effective HR support to the whole business
Act as an action owner of assigned cases
Determine and assign correct priority on created or received cases and act according to documented instructions
Escalate cases to other support functions when necessary
Drive knowledge management and the documentation of errors and known workarounds
Support in continuous improvement work for applicable department and for HR administrative processes
To be successful in this position you need to be service minded, energetic and ability to prioritize. We encourage and help each other!
Skills and Experience
Essential:
University degree preferably within the area of human resources or equivalent work experience
Customer focused
Strong communication skills
Exceptional attention to detail
Enjoys a fast paced, dynamic and cooperation oriented work environment
Proficient in English and Swedish, both written and spoken
Desirable:
Experience from working with Human Resources
Experience working within customer service
Good skills in SAP or Office 365 is an advantage
Experience from case handling systems
What do we offer?
You will be a part of a team of highly skilled colleagues and you will get the opportunity to develop both on a professional and personal level. When working at the heart of our HR operations, you will have big impact on how other parts in the organization perceive and use our HR services.
So, are you a team player and a creative problem solver with the drive to take ownership of continuous improvements with our customer in focus? Then we are looking forward to hear from you!
We are reading applications continuously so do not wait to send in your application.
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Publiceringsdatum2021-05-19Så ansöker duSista dag att ansöka är 2021-06-02
Klicka på denna länk för att göra din ansökanFöretagVolvo Business Services AB
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Volvo Business Services AB (org.nr 556029-5197)
405 08 GÖTEBORG
Arbetsplats Volvo Group
Jobbnummer 5740907
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