French-speaking Customer service to Kista
The Place AB / Kundservicejobb / Stockholm
2024-08-30
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hela Sverige The Place är ett rekryteringsföretag och en Worklife Partner, en plats för våra kunder och kandidater att växa på för att stärka sin affär och karriär. Vi är verksamma inom kompetensområdena Ekonomi, Administration, HR, Logistik, IT och Kommunikation och brinner för att matcha rätt kompetens med rätt företag och att skapa ett positivt arbetsliv för såväl kunder som medarbetare.
For our client in Kista, we are now looking for a service minded and positive French- speaking customer service representative. The company works in the healthcare industry and is part of a larger international group and in this position, you will work towards the French market and support the Nordic countries when needed. You will work with five happy and supportive colleagues.
The position
As a Customer Service Representative, you will be a part of the customer service team where your main area is France and where your colleagues will work against the Nordic countries. Together you will offer a first-class service. The company 's customers are hospitals, county councils and companies working in healthcare, and some private clients. In the role you will answer questions via email and phone (about 8-10 calls / day), receive orders, create and post orders and make sure that everything is correctly posted in the system. It also includes some returns and complaints handling. You will have a lot of contact with the French Sales Manager and dealers in both England and the Netherlands as well as many contacts internally.
This is a consulting assignment, and you will be employed by us at The Place but work at the customer. The duration of the assignment is 6 months with good opportunities for overemployment at the customer company. The service is full-time 40 hours a week and the phone line is open 8-16. Start is as soon as possible, with regard to a notice period.
Qualifications
We are looking for you with the following background
* Very good knowledge of French and English in speech and writing
* Experience of working in customer service / customer service / order reception
* Good system skills and knowledge of the Office package
* Some knowledge of Swedish in speech and writing
Meritorious:
* Experience with the ERP system Dynamics 365
Personal qualities
For this position, we are looking for a person who are service minded, communicative, fearless and driven. You like to work with both customer service and administration. Your ability to cooperate is very good and you like to help and support your colleagues as well as you are not afraid to ask for help if there is something you do not understand. You are also structured, responsible and make sure that your work tasks do not get left behind. You have a positive mindset and like to contribute to a positive climate.
Some fact about the Position
* Full-time (40h/v)
* Consultancy assignment of 6 months with good opportunities for overemployment
* Location: Kista with the possibility to work from home 1-2 days a week
* Start: As soon as possible, with regard to notice period.
Does the description fit you? We hope it does! If so, please send in your application as soon as possible.
The Place - Where happy work happens
Does it sound like the perfect job for you? Great! If you get this job, you will also be a part of The Place! As a coworker at The Place you 'll be offered a competence network, mentorship and safe conditions. The Place is your Worklife Partner, and we 're interested in following and developing your worklife over time.
Ersättning Fast lön
Så ansöker du Sista dag att ansöka är 2024-09-29
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare The Place AB (org.nr 556340-2758),
https://theplace.se Kontakt Rekryteringskonsult
Maria Blom
Jobbnummer 8871192