Finnish-speaking customer service to Baxalta

Proffice Sverige AB / Butikssäljarjobb / Stockholm
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Finnish-speaking customer service
Do you have at least 2-3 years' experience in customer service or from business support functions? Do you have excellent communication skills in Swedish, English and Finnish? In that case, we have the perfect job for you! Baxalta is now looking for a Finnish-speaking customer service agent for the Nordic office in Stockholm.

You will serve as primary contact for customer inquiries, order processing, and coordinating customer service needs with other functions as required. Some of your duties are the following:

• Receive and process orders via telephone, fax, mail and EDI until invoiced

• Respond to customer questions and requests via telephone or mail.

• Log and solve customer related issues with regards to shipments, invoices orders.

• Manage customer returns according to SOP for returns and keep customer files updated

• Support eCommerce developments and initiatives, cross functional (Office Service & IT) backup and collaborate with other teams in customer service related projects

Publiceringsdatum
2016-02-09

Kvalifikationer
At least 2-3 years' experience in customer service or from business support functions, excellent communicational skills in Swedish, English and Finnish, high school diploma (gymnasiekompetens) and basic knowledge in Word, Microsoft Outlook, PowerPoint and Excel are the requirements for this job. Communication skills in Norwegian and Finnish is an advantage.

You are problem solving, and have good work ethic with great cooperation skills. You also have a customer focus, technical ability and a positive and motivational approach to both colleagues and customers.

For us it is important that all the competence in the labor market are safeguarded. We welcome all applicants.

Please note we do not accept applications via email (because of the Privacy Act), but we welcome questions. Therefore apply via the link below .

Uppdragsgivare: Baxalta Sweden AB

Ort: Stockholm, Kista

Omfattning: Full time.

Sista dag att ansöka är 2016-03-06, selection and interviews will be ongoing. The service may be filled before the deadline, therefore apply as soon as possible.

För information: Desiree Öhrvall Nyman Proffice, 072 721 34 24

Om företaget: Baxalta are world leaders in biomedicine and offers innovative therapies in hematology, immunology and oncology. Within Baxalta we are more focused than ever on developing existing therapies and introduce new cutting-edge.

Proffice är ett av Nordens största bemannings- och rekryteringsföretag med över 10 000 anställda på omkring 80 kontor i Norden.

Varaktighet, arbetstid
Heltid Tillsvidare

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2016-03-06
Ange följande referens när du ansöker: 200875581
Klicka på denna länk för att göra din ansökan

Kontakt
Desiree Öhrvall Nyman desiree.ohrvall-nyman@proffice.se

Företag
Proffice Sverige AB

Adress
Proffice Sverige AB
Regeringsgatan 65
10724 STOCKHOLM

Kontorsadress
Regeringsgatan 65, 10724 STOCKHOLM

Jobbnummer
2661500

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