Finnish Technical Support
Acn Operations Sweden AB / Supportteknikerjobb / Åmål
Observera att sista ansökningsdag har passerat.
Visa alla supportteknikerjobb i Åmål,
Säffle,
Bengtsfors,
Grums,
Mellerud eller i
hela Sverige Visa alla jobb hos Acn Operations Sweden AB i Åmål ACN Inc. is a privately held customer acquisition company headquartered in Farmington Hills, Michigan, USA, and operates in 19 countries throughout North America, Europe and Asia Pacific. ACN's cornerstone product is fixed telephony (local, national and international calling). In addition, ACN markets mobile services in selected markets and will in a short time launch Digital Phone Service (DPS) in several countries.
Therefore we are now looking for Finnish speaking Customer Care Agents (CCA) with technical skills at ACNs office in Åmål, the capital of Dalsland. Åmål offers splendid nature as well as good connections to Göteborg and Karlstad.
Position purpose
The purpose of this position is to provide the customer and representative second line of technical support for the DPS products and services, based on ACN’s policies and procedures while exhibiting excellent customer and representatives services. Customers and representatives may have request concerning technical assistance by phone, email, fax or mail. Digital Phone Service CCA’s must be able to quickly get to the root of customers and representatives problems by gathering all the necessary information then analyzing, troubleshooting and ultimately resolving customer product concerns.
Required Skills and experience
Excellent knowledge of the Finnish language, written and spoken.
Good knowledge of English, written and spoken.
Technical knowledge in networking products and technologies, Ethernet, wireless, IP, routing, switching, VPN and TCP/IP addressing and configuration
We also need you to be
Service minded
Have very good communication skills
Be a good coordinator of your work
Enjoy working with others and team work
The positions are full time, permanent and start date as agreed.
We offer you relocation package.
If you have any questions please contact Amina Hage Huber HR Administrator +46 532 60 88 00.
Send your application no later than 15th of February 2009 to ACN Operations Sweden AB, HR Department, Box 94, 662 22 Åmål or
jobsamal@acneuro.com .
Publiceringsdatum2009-01-16Arbetstider och omfattningTillsvidare
Heltid
ErsättningFast lön
Kollektivavtal med Unionen finns
Så ansöker duSista dag att ansöka är 2009-02-15
jobsamal@acneuro.comAnsökan kan skickas till e-postadress:
ahuber@acneuro.comKontaktAmina Hage Huber, HR Administrator, 0731-810480, 0532-608800 (Växel), 0532-608811 (Direkt),
ahuber@acneuro.comFöretagACN OPERATIONS SWEDEN AB
AdressACN OPERATIONS SWEDEN AB
FORSBROGATAN 9
66234 ÅMÅL
KontorsadressFORSBROGATAN 9
ÅMÅL
KontaktuppgifterTelefonnummer: 0532-60 88 00
Faxnummer: 0532-60 88 02
E-postadress:
jobsamal@acneuro.com Jobbnummer 383587
Observera att sista ansökningsdag har passerat.