Finnish speaking homeworkers-Technical support

Transcom AB Karlskoga / Butikssäljarjobb / Ospecificerad arbetsort
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We can offer you an exciting and challenging job as an Advisor at home. You will work with technical support for a large American company.

For this project we are looking for persons who have technical skills.

Role of Advisor means that you take care of inbound telephony and some of the functions can be:
• To guide customers step by step
• Helping customers solve technical issues
• To assist customers who are asking about the status of a repair
• To manage and resolve any complaints

In order to work as a home agent we require that you have a stable internet connection in your home, at least 2MB. You need to have a work space where you can fit a computer and hard phone, and work undisturbed. You should be able to work both in the daytime, evenings and weekends.

The position is full time and starts with four weeks of training, which is also done from home. Note: All training, logging tools and systems are in English.

Qualifications:
• Excellent communication skills, both orally and in writing in either Norwegian, Swedish, Finnish, Danish and English.
• Secondary education
• Outstanding verbal and written communication
• Good computer skills, be able to install / uninstall programs and applications, navigating the main systems used for computers and media players, troubleshoot common errors current printers, external hard drives, portable media players, etc.
• You must be disciplined and organized.
• Good communication skills.
• Strong multitasking skills
• Ability to work toward a goal
• You need to have the ability to handle stress

Publiceringsdatum
2013-10-01

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast lön + rörlig lön

Så ansöker du
Sista dag att ansöka är 2013-10-15
Klicka på denna länk för att göra din ansökan
Ansökan kan tyvärr inte göras via e-post.

Kontakt
Marie Johansson, Rekryterare 0586-795166 (Fast telefon) 070-4625166 marie.johansson@transcom.com

Företag
Transcom AB Karlskoga

Adress
Transcom AB Karlskoga
69178 KARLSKOGA

Kontorsadress
Skrantahöjdsvägen 42
Karlskoga

Övriga kontaktuppgifter
Telefonnummer: 0586-795000

Jobbnummer
1666131

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