"Desk-side Technician-Gothenburg"

Dabster Systems Sweden AB / Supportteknikerjobb / Stockholm
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This position assists Customer with technical support of desktop computers, applications, and Plant related systems. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. A good understanding of general IT required as provision of Smart Hands will also be required on occasion to work with subject matter experts as their eyes, hands and feet in areas such as Networking, Server and Telecoms etc. (a) Desk side engineer for technical support for customers and their networked computers and peripherals (b) Interface with multiple levels of end users, management, VIPs and technical staff (c) First point of Escalation in case of any Priority 1 issues in Plant Duties include (but not limited too) 1. Accurately Desk-side Engineer/Technician Role This position assists Customer with technical support of desktop computers, applications, and Plant related systems. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. A good understanding of general IT required as provision of Smart Hands will also be required on occasion to work with subject matter experts as their eyes, hands and feet in areas such as Networking, Server and Telecoms etc. (a) Desk side engineer for technical support for customers and their networked computers and peripherals (b) Interface with multiple levels of end users, management, VIPs and technical staff (c) First point of Escalation in case of any Priority 1 issues in Plant.

At least 3 years of experience in the field or in a related area required · Technicians have to be bilingual which Includes Mandatory English Speaking along with Local language (eg. Danish/Finnish, ) · Technicians should have good knowledge on Hands and Feet · Strong Microsoft Office skills (Outlook, Word, Excel, Powerpoint etc) · Strong Microsoft Operating System installation and troubleshooting skills · MAC Operating System installation and troubleshooting skills · Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers and Handhelds · Broad experience of IT with basic understanding of Networks, Servers and Telecoms · Strong Customer service skills · Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels · Strong written and verbal communication skills · Must be detail oriented and self-motivating · Background security check required · Experience including remote control of PCs and video conferencing knowledge.

Dabster is a a provider of Talent services across IT, Finance and Engineering sectors in the UK and Europe. Our industry knowledge helps us understand the challenges our clients face and thus provide them best talent to help companies seize opportunities. Our quick systematic service guarantees improved productivity, performance and profitability of clients thus allowing them to focus on what they do best and maximize their potential for growth. Our brand values and beliefs guide our strategies as we pursue our vision to delight every client and be the best in the industry across Europe. We apply our core values to every aspect of our and your business to lay the foundations for long-term associations and mutual success. Through the years, we have built enduring relationships with many of the world's leading companies and have worked with organizations of varied sizes.

WE Believe "Effective Talent Management is nothing more than motivating people".

Publiceringsdatum
2017-07-25

Ersättning
Language Requirement :
• Swedish + Danish + English
OR
• Finnish + English

Så ansöker du
Sista dag att ansöka är 2017-08-24

Kontakt
Satarupa Chakraborty satarupa.chakraborty@dabstersystems.com

Företag
Dabster Systems Sweden AB

Adress
Dabster Systems Sweden AB
Tegeluddsvägen 76 2 Vån
11528 Stockholm

Kontorsadress
Tegeluddsvägen 76 2 Vån

Jobbnummer
3616204

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