Delivery Manager for Configuration & Discovery
H&m It-Avdelning / Datajobb / Stockholm
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hela Sverige Are you a leader who enjoys representing an advanced delivery towards a broad and fast-paced IT-organization? We are now looking for a Delivery Manager to Configuration & Discovery at H&M IT-Department.
The Configuration & Discovery Management group consists of six persons organized in two teams within our IT Service Management organization. The group ensures the quality of H&M's Configuration Management Database (CMDB) and automates the discovery and inventory of H&M's infrastructure components.
H&M's CMDB is getting an increasingly role as a backbone for H&M's IT Service Integration and Management business. Making the CMDB complete and accurate is a key capability for the IT business at H&M.
We need you who can take the area to the next level, driving improvements in the area's service offering to the global H&M IT business. You will continuously improve the way we execute on our mission and how we interact with the rest of H&M. As a manager you will lead, coach and drive the area, with a "one team" approach.
The manager role covers full and global delivery responsibility for the concerned area. You will work closely with the Process Architect for the global Configuration Management process, as well as the Staff Manager for your team members. You will report directly to the manager of the Service Transition and Control section. Part of your time will be spent to also contribute in the delivery. This could involve driving initiatives that improves routines and way-of-working related to the area or participating in data modelling activities etc.
We think you are a manager that can coach people that are focused on technology and solutions, to be more focused on the needs of the group's internal customers. You enjoy discussing complicated data relations, and are good at explaining them in an understandable way to other areas. You are a committed and confident leader, with high social skills. You have a structured and process oriented mindset and have a drive to achieve continuous improvements.
H&M is an exciting place for an IT career! Our expansion is long-term and is taking place through several brands - we grow both online and with new stores. This requires a lot from our IT-solutions with fun challenges along the way! We offer a dynamic and creative work environment where we as a team grow together. As one of the world's largest fashion retailers we can offer you endless career opportunities.
Your responsibilities
The job as a Delivery Manager at H&M IT comes with a lot of responsibility - and lots of fun.
Your to do-list includes:
Drive improvements in routines and way-of-working, to improve efficiency and effectiveness
Be active and participating in defining goals and road map for the delivery area, and actively work with the group to meet the agreed goals
Follow up on budget, delivery, resource plans and competence needs within the area
Be an active part of the management team of the Service Transition and Control section
Just like everyone at H&M, we believe you are a social, open, communicative sales-minded and ambitious team player full of drive and optimism.
And your skills include:
Experience in leading a group of people towards defined goals
Good knowledge and experience with ITSM systems. ServiceNow
experience is a plus
Good knowledge in the ITIL process framework
Good communication skills in both Swedish and English
Previous experience from the delivery area is a plus
The IT department is an important part of the company's business and carries out operations, software development and maintenance of the company's systems and business applications. Our goal is to supply as cost efficient IT solutions as possible in order to offer our customers "Fashion and quality at the best price in a sustainable way". The IT-department is located in Stockholm and Borås and conducts business virtually all over the globe. The H&M group includes in addition to H&M the brands H&M Home, COS, & Other Stories, Monki, Weekday, Cheap Monday and ARKET. As an IT-department, we work with all brands.
Publiceringsdatum2018-04-30Så ansöker duSista dag att ansöka är 2018-05-20
Klicka på denna länk för att göra din ansökanFöretagH&M IT-Avdelning
AdressH&M IT-Avdelning
Årstaängsvägen 13
10638 Stockholm
KontorsadressÅrstaängsvägen 13
Jobbnummer 4116450
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