Customer Success Manager
Greenbyte / Butikssäljarjobb / Göteborg
2018-04-04
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hela Sverige Visa alla jobb hos Greenbyte i Göteborg Greenbyte is delivering a state-of-the-art SaaS (Software as a Service) application to owners and operators of wind and solar power plants around the world. With our help, they produce more green energy and blow the competition out of the water. Greenbyte is not only one of Sweden fastest growing tech companies, we are also a family, with all values that the wording entails. We work closely together to accomplish great things. The team is made of hard-working, fun-loving people who are passionate about making the world better. We need fierce but humble people to help us achieve our ambitious plan. If you are all that and more, join us!
We are looking for a thorough and knowledgeable Customer Success Manager to be responsible for our customer's success in realizing the full value of our services. The responsibility includes account ownership and the tasks range from product training, actions for increased customer engagement, advisory and sales for customer retention and expansion.
Expectations & Tasks
As Customer Success Manager your main tasks will be:
Train customers in data analytics software products based on customer-specific workflows and processes for management and operations of renewable energy assets
Monitoring of and actions for increased user engagement
Product information communication
Sales towards existing customers in accordance with ambitious growth targets
Both proactive and corrective actions for improved customer satisfaction and success
Your professional English must be fluent and flawless
Thorough understanding of the renewable energy market as well as management and operations of renewable assets
Experience in complex B2B solutions
Professional personality with an ability to build long-term business relationships
Analytical skills with an ability to find solutions for technical operational problems
Interest in cutting-edge software services
Excellent organizational skills including attention to detail and multi-tasking skills
Positive attitude and a willingness to work in an agile and fast-growing organization
University degree in Business, Engineering or equivalent
Extra Pluses
Account management, business development, and sales experience
Experience in training
IT and SaaS business experience
Varaktighet, arbetstid
100% Anställningen inleds med 6 månaders provanställning.
Publiceringsdatum2018-04-04ErsättningMånadslön
Så ansöker duSista dag att ansöka är 2018-05-02
Klicka på denna länk för att göra din ansökanFöretagGreenbyte
AdressGreenbyte
Östra Hamngatan 16
41106 Göteborg
KontorsadressÖstra Hamngatan 16
Jobbnummer 4062528
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