Customer Service Specialist, Supply Chain, Stockholm
UPM / Butikssäljarjobb / Stockholm
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UPM employs around 21,000 people globally. Through the renewing of the bio and forest industries, we are building a sustainable future across six business areas: UPM Biorefining, UPM Energy, UPM Raflatac, UPM Paper Asia, UPM Paper Europe and North America and UPM Plywood. Our products are made of renewable raw materials and are recyclable. We serve our customers worldwide, and our annual sales are approximately ? 10 billion. UPM shares are listed on NASDAQ OMX Helsinki. UPM - The Biofore Company -
www.upm.com .
UPM is looking for Specialists, Customer Service to our Scandinavian sales office in Stockholm .
The purpose of the job is to provide high-quality customer service and order processing for dedicated customers.
Main Tasks and Responsibilities
• Inquiry handling
• Production order entry
• Confirming orders to customers
• Call-off handling
• Invoicing
• Monitoring customer stock levels
• Daily communication with customer, internal stakeholders and service providers
• Collecting market, product and customer information
• Providing product info, sampling and trial handling
Requirements
• Customer and service oriented mind set
• Excellent team working skills
• Proactive way of working
• Flexibility to adapt to different situations
• Accuracy in details
• Ability to work under pressure
• Suitable education
• Minimum 1-3 years of working experience in customer service, supply chain or similar tasks
• Good interpersonal skills and ability to communicate both verbally and in writing
• Fluent in Swedish and English, good understanding of Danish and/or Norwegian languages is an asset
• Excellent IT skills
Employment Fraction
Full-time
Other Information
The specialists will report to Team Leader, Customer Service. Working premises are in Kungsholmen, Stockholm.
We offer you an interesting responsibility in an international organisation and good professional development opportunities.
Join a team with experienced and friendly colleagues. Full training will be provided for the successful candidate.
We are looking to fill the position as soon as possible.
To apply please submit your e-application via
www.upm.com by the 17thAugust 2014.
For further information please contact Jaana Junnila Starck, Customer Service Manager, Scandinavia tel. +46 7065 72655 or
Sari Rantanen, Team leader, tel. +46 7257 59990.
For technical assistance, please contact our Recruitment Team via email
ContactHR.int@upm.comPubliceringsdatum2014-08-04Arbetstider och omfattningTillsvidare
Heltid
TillträdeASAP
ErsättningFast lön
Så ansöker duWe are looking to fill the position as soon as possible.
To apply please submit your e-application via
Klicka på denna länk för att göra din ansökan by the 17thAugust 2014.
KontaktJJaana Junnila Starck, Customer Service Manager: tel. +46 7065 72655
Sari Rantanen, Team leader, tel. +46 7257 59990
FöretagUPM
KontorsadressEteläesplanadi 2
Övriga kontaktuppgifterTelefonnummer: +4684403625
Jobbnummer 1951412
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