Customer Care at Festina Sweden

Festina Sweden AB / Kundservicejobb / Malmö
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We are currently seeking a service minded, positive and easy-going co-worker to join our team in Malmö to help us with customer care for our connected watches.

About us
Festina Sweden is the team behind Kronaby, an international premium watch brand, that has quickly become the market leader for connected hybrid watches. We specialize in purposefully designed smart and connected products, where the latest technology is used to make your life easier, a little less distracted. We are part of the global Festina Group and work with watch brands such as Kronaby, Jaguar, Festina and Lotus.

Who are you?
• You are a team player with great people skills and easy to collaborate with
• You have a passion for helping people and are good at problem solving.
• You care about the details and have a strong drive to always want to improve the customers experience
• You are curious about how things work and have a will to learn
• You can express yourself fluently in both English and Swedish
• You preferably have previous experience in customer support

What will you do?
• You will be the first point of contact for customers reaching out to us
• You will work close to the product development team to feedback customers input
• You will make sure that all relevant information is available to our customers in a user-friendly manner
• You will define processes and tools to secure that we are able to provide the best possible customer experience
• You will be part of defining the future for connected devices within Festina Group

Sounds interesting? Please send you application to festina_sweden@festina.com including CV and a short cover letter as soon as possible!

Publiceringsdatum
2019-11-25

Så ansöker du
Sista dag att ansöka är 2019-12-25

Adress
Festina Sweden AB
Gustav Adolfs Torg 45 4TR
21139 Malmö

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Festina Sweden AB (org.nr 559197-8266)
Gustav Adolfs Torg 45 4TR (visa karta)
211 39  MALMÖ

Ansökan
E-post: festina_sweden@festina.com

Jobbnummer
4973833

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