Client Engineer - Planning and Design Workplace Section

H&m It-Avdelning / Datajobb / Stockholm
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Are you a skilled Engineer with a focus on Client management using Microsoft products? This is an opportunity for you to join a highly skilled and ambitious team in an expansive international environment.

H&M is looking for service oriented planning and design client engineer to service area Desktop which is a part of the Infrastructure and Operation division. In service area Desktop we are working with client management and we are responsible for end user services globally. You will be part of the Workplace Architecture team within H&M.

We are passionate about problem solving, analyzing and to keep a strong focus on constant improvement of the service and team delivery and we think you have the same mindset. In your role you will be responsible for service design within areas such as Microsoft Windows, SCCM and Intune, Office 365, Active Directory, Citrix Xenapp and Xendesktop. Your work will cover producing technical solution design for appointed responsibility areas. You will also create service designs to find long term solutions to technical challenges and business demands.

H&M is an exciting place for an IT career! We open up at least one new store every weekday somewhere around the globe at the same time as we're expanding online. This requires a lot from our IT-solutions with fun challenges along the way! We offer a dynamic and creative work environment where we as a team grow together. As one of the world's largest fashion retailers we can offer you endless career opportunities.

Your responsibilities

• Participate in design solutions for new functions and services with our suppliers and vendors
• Review and approve design solutions created by suppliers
• Control that the architectural solution aligns with service portfolio & demands
• Create Solution Architecture, Service Design, IT architectural policies and standards according to H&M Enterprise Architecture principles and strategy
• Documentation of guidelines, processes and routines for appointed responsibility area
• Participate in H&M architecture board and multilateral architecture boards

Just like everyone at H&M, we believe you are a social, open, communicative sales-minded and ambitious team player full of drive and optimism.

And your skills include:

• Documented deep technical and architectural knowledge within Client Management and End User Services area.
• The ability to understand business needs and accordingly design new services or infrastructure functionality to support those in order to add value to our business.
• Several years of experience of global IT-environments
• Experience and knowledge of ITIL and ITSM
• Experience and knowledge of TOGAF or equivalent Architectural frameworks
• Experience and understanding of Data Privacy implications on architecture
• Fluent in both Swedish and English
• Experience of Service delivery and operations from an outsourcing vendor is a plus
• Experience of creating and reviewing high and low level design

The IT department is an important part of the company's business and carries out operations, software development and maintenance of the company's systems and business applications. Our goal is to supply as cost efficient IT solutions as possible in order to offer our customers "Fashion and quality at the best price in a sustainable way". The IT-department is located in Stockholm and Borås and conduct business virtually all over the globe. The H&M group includes in addition to H&M the brands COS, Monki, Weekday, Cheap Monday, & Other Stories and H&M Home. As an IT-department, we work with all brands.

Publiceringsdatum
2017-02-23

Så ansöker du
Sista dag att ansöka är 2017-03-19
Klicka på denna länk för att göra din ansökan

Företag
H&M IT-Avdelning

Adress
H&M IT-Avdelning
Årstaängsvägen 13
10638 Stockholm

Kontorsadress
Årstaängsvägen 13

Jobbnummer
3336832

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