Clear Case support tekniker - Stockholm
United Consultants Group Ucg AB / Datajobb / Stockholm
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hela Sverige UCG/ Radio Support is a consulting company specialized in support to the telecom and electronics industry. Mostly in the design/verification and test/industrializing areas. We have an office at Kista in northern Stockholm but are operating all over Sweden. Through UCG recruitment we also help companies with permanent staff.
Please include the reference number in your application: 812045
For our customer we are now looking for a Clear Case support tekniker.
Since customer satisfaction plays an important role in sustaining the Rational business with our customers, the main objective of the Technical Support Engineer is to resolve the customer issues with ClearCase in a timely, courteous and professional manner.
Although you are a technical expert, you may often need the help of other world-wide experts, like Rational product developers, our account managers and others to resolve the issue. Nevertheless, your responsibilities lie in the orchestration of this and you remain the customer contact and keep the responsibility for the progress towards the solution.
All the time you are continuously focused to reduce the impact to the customers business. Ownership, team playing and customer focus are key elements of attitude of the Technical Support Engineer, who is doing his/her work in an international environment.
Our ideal candidate will be educated to degree level with a technical background, preferably with software development and technical support.
Experience with ClearCase is essential; knowledge of software development and software configuration management is a pre.
To be successful, you need to have analytical and problem solving skills, be able to set priorities and you also need to be strong in customer handling. Customer focus, enthusiasm and drive are even more important.
In order to support our customers, you need to be fluent in English, both verbal and written. German and Frensh are meriting. Swedish is not a must.
To achieve a more even gender distribution among our consultants we are positive to female applicants.
We would like applicants to submit a detailed CV in Word-format.
In this ad we are primarily looking for employees, but we also invite persons operating their own companies to apply.
We decline approaches from recruiters and other sales persons.
Publiceringsdatum2008-12-05Arbetstider och omfattningTillsvidare
Heltid
tills vidare
ErsättningFast lön
Månadslön
Så ansöker duAnge följande referens när du ansöker: se annons
Ansökan kan skickas till e-postadress:
asa@ucg.seFöretagUNITED CONSULTANTS GROUP UCG AB
AdressUNITED CONSULTANTS GROUP UCG AB
ENKÖPINGSVÄGEN 14
17579 JÄRFÄLLA
KontorsadressISAFJORDSGATAN 39B
JÄRFÄLLA
KontaktuppgifterTelefonnummer: 08-5250 8429
Faxnummer: 08-7605059
E-postadress:
info@ucg.se Jobbnummer 365220
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