Chief Customer Officer African Market
Ellmount Interactive AB / Ekonomichefsjobb / Stockholm
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hela Sverige Visa alla jobb hos Ellmount Interactive AB i Stockholm Ellmount helps add value and increase profit per customer by boosting conversion, targeting and loyalty. We use the latest technologies including Angular.js, Node.js, HTML5, CSS3, LESS, Ant and Grunt.
Tasks
As Chief Customer Officer you will be responsible for VIP treatment of high value customers and also act as host and develop close relation with customers by face to face meetings. The tasks will include: - Ensuring high standard of front-line guest relations work, also organising and implementing of promotions, launches and special events. - Management of relevant guest relations officers as well as the management of a system for ensuring a high standard for high value customers. - Focus on guest services measurements and retention programs by monitoring all suggestions and complaints. - Coordination and implementation of customer retention and business development strategies across the globe. - Management of a team of affiliate managers across the globe. The role of the Chief Customer Officer is to innovate and implement appropriate strategies to support the African market, by ensuring the sustainability and performance of the market. The role includes looking after the high value customers on a global basis.
Experience
More than 10 years of experience with working with customer relations and affiliates. Vast experience of implementing and coordinating customer retention and business development strategies. Experience with media and promotional strategies, including the development, negotiation and implementing thereof. The experience of working with different cultures is important, as well as highly developed communication skills. Exceptional language skills in English and Afrikaans are needed.
Varaktighet, arbetstid
Visstidsanställning 6 månader eller längre
Heltid
• Tillträde
2016-05-01
Publiceringsdatum2016-02-29ErsättningFast månads- vecko- eller timlön
Så ansöker duSista dag att ansöka är 2016-03-24
Ansökan kan skickas till e-postadress:
info@ellmount.seKontaktCEO
Johan Bergenudd
• 46 70 244 05 25
FöretagEllmount Interactive AB
AdressEllmount Interactive AB
Kungsbron 2
11122 STOCKHOLM
KontorsadressKungsbron 2
Övriga kontaktuppgifterTelefonnummer: 072-1681452
E-postadress:
info@ellmount.se Jobbnummer 2695965
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