3rd line support engineer
EU-Supply Holding AB / Supportteknikerjobb / Stockholm
2013-12-11
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➡️ Klicka här för den senare publicerade platsannonsen "3rd line support engineer" (publicerad 2014-06-24) ⬅️
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hela Sverige Visa alla jobb hos EU-Supply Holding AB i Stockholm,
Linköping,
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hela Sverige We are looking for a 3rd line support engineer who enjoy problem solving and taking full responsibility from assigned support issue to propose a workable solution.
Company description:
EU-Supply develops and markets one of the leading platforms in Europe for electronic procurement. Our Headquarter is located in Sweden with offices in UK, Norway, Denmark and Estonia. EU-Supply is expanding and has recently won several national framework agreement and as well as large customers in Europe.
Tasks:
The 3rd line support engineer's primary task is:
• Investigating support cases prioritized by the support.
• Create and apply workaround solutions, where possible
• Communication with customer and feedback through support tools
• Working with the infrastructure engineers, testers and developers to investigate prioritized issues
• Investigate server log errors.
• Preparing Change Requests where appropriate.
• Over time proposing resolutions (code changes, or other actions) to eliminate bugs.
We prefer that you have basic knowledge of MS SQL Server (database), T-SQL, Web Applications (ASP.NET / ASP.NET MVC knowledge is a plus) and Development in .Net. It is also desirable knowledge in Windows Server 2008/R2, IIS7, IIS7.5, PowerShell, COM +.
Qualifications:
• You are smart and like challenges.
• You have a strong interest in Web-based systems and find it easy to learn.
• You have excellent communication skills
• You are a team player and you like to be in a small company where customers and business is focus.
• You speak and write fluently in English.
Working Conditions:
We offer competitive salaries and benefits (supplementary pensions, insurance, gym membership, mobile, etc.). The job is located in Stockholm in a modern and spacious top floor office with a huge patio overlooking the rooftops of Vasastan, conveniently reached by bus and metro. The role is full time, and we prefer that you could start on short notice.
Application:
If you fit the profile and you are looking for a new challenge in a smaller company that has a strong growth potential and are excited about an influential role that will expand as the company grows, then we would like to hear from you.
Questions will be answered by Support Manager Heidi Wennberg on email
heidi.wennberg@eu-supply.com or phone +46 70 556 03 01
Please send your application marked with ?3rd line support engineer? including an attached CV (preferably in English) by email to
recruitment@eu-supply.com . The recruitment process is ongoing and the position is open for immediate start.
Publiceringsdatum2013-12-11Arbetstider och omfattningTillsvidare
Heltid
Heltid Tills vidare
ErsättningFast lön
Så ansöker duSista dag att ansöka är 2014-01-10
Ansökan kan skickas till e-postadress:
recruitment@eu-supply.comKontaktHeidi Wennberg, Support Manager 08-617 35 50 (Support) 070-556 03 01
heidi.wennberg@eu-supply.comFöretagEU-SUPPLY HOLDING AB
AdressEU-SUPPLY HOLDING AB
Gävlegatan 16
11330 STOCKHOLM
KontorsadressGävlegatan 16
STOCKHOLM
Övriga kontaktuppgifterTelefonnummer: 08-54553280
E-postadress:
recruitment@eu-supply.com Jobbnummer 1726747
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