3rd Line Application Support

Poolia / Supportteknikerjobb / Helsingborg
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We are now looking for a consultant working with 3rd line application support.
The assignment will run for at least one year.

Publiceringsdatum
2008-07-07

Arbetsuppgifter
The consultant will be a part of the 3rd line support team. You will analyze the incidents forwarded by the 2nd line support team. You have to be focused, analytical and able to work parallel with many different tasks ? most important is that you are serviceminded and have a deep interest in problem solving.

Erfarenhet
You have::
• Experience in VB.Net development (Visual Studio 2005) OR/AND
• Experience in Java development, J2EE (
• Good knnowledge in SQL
• Good knowledge in software design and development process
• Fluent written and spoken English
• Good in diagnostic and problem solving skills
• A strong drive and problem solving approach
• Service-minded
• Enjoys working with 3rd line support ? to dig into problems.
• ClearCase and ClearQuest knowledge
• Knowledge in ServiceDesk (or similar change/defect handling tools)
As a person the you show enthusiasm, drive and determination. You take responsibilities for your actions and make things happen. You can identify and solve problems as well as understand the consequences for our users when changes are made in the system. You have the ability to work independently and learn quickly.

Företaget
Arbetstider och omfattning
Heltid

Så ansöker du
Ange följande referens när du ansöker: MALMO112NZH2S
Ansökan sker via företagets webbplats.

Företag
Poolia

Adress
Poolia
Warfvinges väg 20
10425 Stockholm

Jobbnummer
265736

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3rd Line Application Support

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