Swedish customerservice agent
Bzt Fashion AB / Administratörsjobb / Malmö
2013-07-22
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hela Sverige Inbound Customer Service for Online Fashion Stores
Swedish/English, Full-Time; Malmö, Sweden
Job Description:
You will provide personalized customer service of the highest level to our customers for all our brand shops in our Customer Service team. We would like our customer service agent to be native in Swedish.
Main Job Tasks and Responsibilities
• Answer inbound calls to assist customers? inquiries
• Research required information using available resources and systems
• Handle and resolve customer complaints
• Provide customers with product and service information
• Identify and escalate priority issues
• Route calls and emails to appropriate resource
• Follow up customer calls where necessary
• Translating product descriptions from English to Swedish.
Education and Experience
• Proficient in relevant computer applications including Microsoft office, etc.
• Knowledge of customer service principles and practices
• Experience in a call center environment and/or fashion retail
• Customer service experience in the fashion industry but not required
• Good keyboarding skills
• General product knowledge of fashion
You will be included in a dynamic and very positive environment of a young company with a rapid growth.
We are looking for a young person with a strong interest in working with fashion products in one of the most ambitious e-commerce companies in the Nordics. It is important that you have a structured and disciplined approach to work and have a high energy level.
Our offer:
For the right candidate this is a unique opportunity to enter a young and successful company with lots of career opportunities. You will become part of a company with a very strong team spirit and an informal but highly professional working environment where constant improvement, dedication and determination are key words. You will be based on our office located very centrally in Malmö.
Publiceringsdatum2013-07-22Arbetstider och omfattningTillsvidare
Heltid
ErsättningFast lön
Så ansöker duAnsökan kan skickas till e-postadress:
jobs@boozt.comFöretagBZT FASHION AB
AdressBZT FASHION AB
Stortorget 17
21122 MALMÖ
KontorsadressStortorget 17
MALMÖ
Övriga kontaktuppgifterTelefonnummer: 040-128005
Jobbnummer 1610366
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