Students to helpdesk
Dfind IT AB / Supportteknikerjobb / Stockholm
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Are you a student and want to make some extra money according to the study? Do you have an interest in people and IT? Maybe you want to make your first step in to the IT market? Then we in the perfect extra job for you!
The customer
Acne is a known brand in the fashion industry and they have stores worldwide. In their helpdesk they handle questions from both office workers, store employees and warehouse staff. For Acne is important that their helpdesk agents engaged in world-class service.
The role
To be considered for the role you must be a student in at least 50%. You will be employed by Dfind IT and work in assignments for Acne. You will be hired by hours when they need some extra help. They need you to be available in short notice and you will even get some scheduled pass with good foresight.
You will work in a IT helpdesk and respond to people both through the phone and emails, and even help users on site. You will get a lot of responsibility and you have to have the ability to prioritize in your work. You have to be able to multitask and handle a lot of different issues in a short period of time which requires structure. You will handle questions like different types of orders, administration of accounts and support in different software programs (for example Adobe).
Requirements
• Students at least 50%
• Experience of working within service.
• Knowledge of AD regarding account management and permissions
• Experience installing computers
• Very good knowledge of the English- and English language, both orally and in writing
Nice to have
• Previously worked with the service of any slag
• Knowledge within Office365
• Knowledge of Mac
• Knowledge of Adobe (installation and troubleshooting)
• Knowledge in several languages
Personality
The role requires that you are a forward striving and you are able to ask questions when you do not understand. If you do not know the answer you keep digging for the answer until you find it. For Acne is important to have world-class service and it is therefore important that you are a person who like to give high service. With your social skills you are able to understand and respond so the consumers do understand. You need to be able to work both independently and with others.
You need to be flexible in your schedule and able to help within short notice.
Emphasis will be placed on personal suitability.
Client: Dfind IT in collaboration with Acne
Location: Stockholm
Scope: part time / extra
Deadline for application: Apply as soon as we interview candidates Ongoing.
For more information:
tiffany.nasvall@dfind.seVaraktighet, arbetstid
Deltid Tillsvidare
Publiceringsdatum2019-04-18ErsättningFast lön
Så ansöker duSista dag att ansöka är 2019-07-17
Ange följande referens när du ansöker: 201215615
Klicka på denna länk för att göra din ansökanKontaktHelén Boström
FöretagDfind IT AB
AdressDfind IT AB
Regeringsgatan 65
11156 STOCKHOLM
KontorsadressRegeringsgatan 65, 11156 STOCKHOLM
Jobbnummer 4742590
Observera att sista ansökningsdag har passerat.