Social Media Community Manager to Electrolux
Placera Personal AB / Marknadsföringsjobb / Stockholm
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The Social Media Community Manager will be responsible for managing the communities on all global social media platforms (Facebook, Instagram, Twitter, YouTube and Pinterest etc.) which includes online advocacy, writing, posting and forwarding content to the relevant Social Media Consumer Care teams globally. It includes reactive and proactive community management and ownership of the whole process from content publishing to an 'always on' approach where the fans, followers and online networks are the number one priority.
The Social Media Community Manager will manage tools for consumer care related to community management and responsibilities include actively working together with the Ownership Solutions /Consumer Care teams and ensuring consumer care related topics and issues are being monitored and solved timely according to set goals.
The role includes the following:
• Posting/publishing content and responding to consumer requests , comments and social consumer care issues in all global social media channels where relevant
• Ensure the relevant content is available to the local markets, and assist in the implementation of this, act as a global support for this editorial content
• Work in close collaboration with the Consumer Care teams
• Ensure social media listening is in place where relevant
• Stakeholder management
Qualifications:
• Bachelor degree in Communication/Media/Social Media or similar
• Proven experience from working with Social Media -various platforms and channels, and also working with analytics & monitoring/ social listening
• Preferably 1-2 years of professional experience from work with Social Media within an international environment -experience in creating basic social media strategies
• Experience and knowledge of Storytelling, Brand Building and Digital strategic marketing in companies or agencies
• Community management & project management skills
• Fluent in English (writing and speaking) and additional languages a merit
• Excellent project management skills: Exceptional organizational skills, strong at planning and scheduling, managing to deadlines/time-oriented, ability to multi-task, handle large amount of tasks at once and in a structured fashion and prioritize, exceptional supplier/ agency management and partnering skills
Varaktighet, arbetstid
Heltid Heltid 8-17 / Start i november till och med 30/6 / För detta uppdrag blir du anställd av Placera Personal och arbetar ute hos kund
Publiceringsdatum2016-10-07ErsättningFast lön
Så ansöker duSista dag att ansöka är 2016-11-06
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Klicka på denna länk för att göra din ansökanKontaktMadeleine Hellsén 0858622719
FöretagPlacera Personal AB
AdressPlacera Personal AB
Kista Science Tower
16451 Kista
KontorsadressKista Science Tower
Övriga kontaktuppgifter Jobbnummer 3091893
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