Service Sales Manager, ABB Robotics Service Nordic
ABB AB / Inköpar- och marknadsjobb / Västerås
2025-05-19
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This position reports to
Service Manager
Your role and responsibilities
Do you want to lead and develop an important function within one of the world's largest suppliers of robotic systems, robots and service of robots? We are entering a new era with a rapid development of robotics and AI. Both in our products and in our preventive maintenance. ABB Robotics in Västerås has kept its innovation capacity alive for 50 years while becoming one of the largest players. We are now in-vesting in the future as our own independent company in our new cohesive Robotics Campus in Västerås.
As our Service Sales Manager, you will have a job that includes responsibility, technical challenges, a highly skilled team, and an exciting workplace where sustainability and digitalization are in focus. Enabling customers to properly care for their robots throughout a long and reliable life, is a great contribution to sustainability in the market. Your main task will be to coach, develop and motivate your team to continuously improve business performance and to ensure high focus on health, safety and sustainability.
You lead and develop the service sales team to exceed the sales targets through high performance to ensure high level of customer satisfaction. It is important to ensure successful implementation of the service sales strategy for assigned area, to profitably achieve qualitative and quantitative targets for life cycle management, service products and solutions. We want you to analyze service market potential, with full focus on installed base penetration and ensure customer relationship management. Of course, you collaborate with Business and account teams to position different service offerings. We ensure delivery efficiency and the highest possible customer satisfaction. Do you want to be part of our management team?
Qualifications for the role
At least 3 years of experience in leading field service operations towards in-dustry is a requirement.
You must have experience of a personnel management position, as a manager, team leader or similar, it is an advantage if you have had staff remotely.
We would like you to have a university or civil engineering education in the background. Successful background from sales responsibility is a strong merit.
You understand contract negotiations, risk management, commercial and legal terms and you know how to organize and prioritize. You are strategic with a customer-focused mindset and a professional, "can-do" attitude.
You are committed, organized and goal oriented, and contribute to creating a pleasant working environment for your employees while ensuring high customer satisfaction.
You are fluent in Swedish and English, both in speech and writing, and have a B driver's license. You have good IT skills and are used to working in business systems that support both finance and sales.
More about us
Recruiting Manager Per Lindblom, +4670 624 43 86, will be happy to answer your questions about the position. Union contact persons - Swedish Association of Graduate Engineers: Pia Sandström, +4672 525 90 30; Leader: Lenny Larsson +46706-32 85 47; Unionen: Roger L. Gustavsson +46730-30 30 36. For further questions, please contact Talent Partner Robert Norén 072-461 20 95.
Does this sound like the next step in your career? Apply today! The deadline for applications is 28 May. Interviews will be held during the advertising period, the position may be filled during the advertising period. We look forward to receiving your application and appreciate if both it and the files you attach are in English. To learn more about ABB, visit our website
www.abb.com. Så ansöker du Sista dag att ansöka är 2025-05-28
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Arbetsgivare ABB AB (org.nr 559193-0903)
Kopparbergsvägen 2 (
visa karta)
721 83 VÄSTERÅS
Arbetsplats Västerås, Kopparbergsvägen 2
Jobbnummer 9345606