Service Coordinator to ABB
ABB AB / Logistikjobb / Västerås
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At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
Join ABB and work in a team dedicated to creating a future where innovative digital technologies provide greater access to cleaner energy. Are you a service-minded problem solver who collaborates with your colleagues and possesses a good technical understanding? Then you might be the one we are looking for to ABB's Service Supply Unit (SSU) in Västerås!
ABB's Service Supply Unit works closely with the Motors & Generators business unit, which develops, manufactures, and sells synchronous AC motors and generators in the size of 3MW and above. You get a large global network of contacts within ABB and good opportunities for personal development within an expansive part of ABB.
We are looking for a Service Coordinator who is playing an important position in the execution of service projects and activities related to the Service portfolio. You will be coordinating and planning the provision of necessary resources and logistics for service orders and on-site service jobs, ensuring that the process is seamless, from order handling to invoicing and cash collection.
Reporting to Expert Services Manager, you will act as the key point of contact for the customer during order handling and the execution of a service job, optimizing customer satisfaction by meeting all obligations and requirements while complying with health, safety & environment requirements.
This position reports to
Expert Services Manager
Your responsibilities
In this role you will work with a wide range of service products. Planning and coordinating different types of service work carried out on site at our installed base of electrical machines.
Your main tasks will consist of quotation work, order management in SAP, invoice management and planning of our field service jobs, such as commissioning and preventive maintenance.
A large part of our work takes place abroad and you are responsible for keeping in touch with our travelling service technicians/engineers, entrepreneurs, and counterparties.
You coordinate safety work around our site jobs and collaborate with our service technicians/engineers, entrepreneurs, and other relevant parts within the unit.
Working with other ABB units as well as with end customers to harmonize service activities, deliver quality to customers and maximize service.
Your background
You have at least a college education with a specialization within the technical field or similar work experience.
If you have previous experience and knowledge of rotating electrical machines, it's meriting.
You have good computer skills, meriting if you have previous experience in SAP / R3 and Office 360.
You find it easy to collaborate and integrate with other people. You possess a strong desire to provide good service and be there to support our traveling staff.
You are a business oriented, structured person with a problem-solving attitude. Further, you have customer centric mindset, teamwork spirit striving for excellence.
Since you will work in a global environment, fluency in both Swedish and English is a must.
More about us
Recruiting Manager Pia Sandberg, +46 703 83 08 03, will answer your questions about the position. Union representatives: Swedish Association of Graduate Engineers: Håkan Sjöberg, +46 703 96 00 02; Leaders: Lenny Larsson, +46 706 32 85 47; Union: Hannah Norén, +46 706 34 03 46.
Please apply latest by the 29th of September, 2023.
We look forward to receiving your application (PDF documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website
www.abb.com. Så ansöker du Sista dag att ansöka är 2023-09-24
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare ABB AB (org.nr 559193-0903)
Kopparbergsvägen 2 (
visa karta)
721 83 VÄSTERÅS
Arbetsplats Västerås, Kopparbergsvägen 2
Jobbnummer 8081481
Observera att sista ansökningsdag har passerat.