Self-service analytics - Agile product owner
Swedbank Customer Value Management / Datajobb / Stockholm
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hela Sverige Group Customer Value Management (CVM) is responsible for strengthening customer loyalty through proactive, relevant and tailored offers based on customer data. CVM will bridge the gap between customer expectations and our offerings.
Swedbank is the bank for the many. As an employer we favour inclusion, support workforce diversity and are leading in gender equality. We welcome all applicants regardless of gender, ethnicity, religion or other conviction, age, gender identity or expression, sexual preference, or disability. To find out more about Swedbank as an employer, visit swedbank.com/work-with-us
About the job You will be a part of a unit that is enabling data-driven analysis and automated pro-active communication with our customers. Your contribution will be an important part of the digital transformation of Swedbank, using data to describe why, how, when and where we can create customer value.
You will be responsible for the self-service analytics backlog, including development of the Qlik platform, to provide different business areas in the bank with relevant customer information and insights to act upon. Examples of current self-services are CAT (for customer base analysis and selections), dashboards for follow-up and CRM result analysis. Currently most work is done within Sweden but we have started to use the capabilities also in the Baltic countries.
The platform is work in progress and you will be leading and enabling the agile development in the team, continuously updating the roadmap, prioritizing the backlog and managing the stakeholder's expectations.
An important part of your work is to identify minimum viable products (MVP) and their features in cross-functional collaborations with the team and stakeholders. You are also ensuring that maintenance and life-cycle aspects are included in the prioritization.
What you need to succeed You have a customer-centric mindset and a genuine interest in developing agile working methods
It is very meritorious to have good knowledge of QlikView/Sense
You enjoy collaboration and problem solving
You have a holistic perspective and you know how to turn analytical insights into actions to create customer value
You are comfortable communicating both written and verbally in English
The ideal candidate has/is :
Good business and technical understanding of Customer Insights area and Qlik products
Strong knowledge regarding Retail banking
Stakeholder management skills
Experience from working in an agile team
Self-driven, gives and takes responsibility
Collaborative and including
Excited to drive change initiatives
What you may have worked with previously APO
Relevant business unit
Project manager
Key account manager
Potential next steps in your career after this job Chief Product Owner (CPO)
Team manager
Program manager
Other senior managerial roles
Why work with us? We are a dynamic team who takes on challenges with a great deal of energy, passion and innovation. As our new APO you will be an important member of the team. We strive to achieve a good work/life balance and we are always open to new ideas and thoughts helping us improving as a team.
We may begin the selection under the application period, so we welcome your application as soon as possible.
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Varaktighet, arbetstid
Tillsvidare Tillsvidare
Publiceringsdatum2019-04-12ErsättningEnligt Överenskommelse
Så ansöker duSista dag att ansöka är 2019-05-10
Klicka på denna länk för att göra din ansökanKontaktChef /Manager: Magnus Rydström +46 70 5444685
Finansförbundet: Åke Skoglund +46 70 3720619
SACO: Camilla Ivarsson +46 8 58594437
FöretagSwedbank Customer Value Management
AdressSwedbank Customer Value Management
10534 Stockholm
10534 Stockholm
Kontorsadress10534 Stockholm
Jobbnummer 4728994
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