Regional Warranty Manager
Scania CV AB / Bankjobb / Södertälje
2025-03-10
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hela Sverige Scania is undergoing a transformation from being a leading supplier of trucks, buses, and engines to providing complete and sustainable transport solutions. Together with TRATON and our sister brands MAN, Volkswagen Truck & Bus, and International, we are working to shape the future of mobility with innovative and environmentally conscious solutions. Our values - customer first, respect, team spirit, responsibility, and elimination of waste - are at the heart of everything we do. Together, we are at the forefront of creating a sustainable future.
Role Summary
As a Regional Warranty Manager, you will be an essential part of our Warranty Market Development team, supporting our markets globally in the warranty process. You will ensure correct warranty reimbursments for all Scania product types and work closely with distributors and service workshops. This role involves detecting anomalous process behaviours, handling commercial issues, and providing input to the product follow-up process.
Job Responsibilities
Support distributors in maintaining quality in the warranty process through analytics and key figures.
Handle claims and conduct quality audits of distributors' and workshops' warranty operations.
Collaborate closely with various factory functions within Scania, primarily within the product follow-up process.
Conduct market visits approximately 3-4 times/year, with additional travel as needed.
Represent Scania professionally towards markets and drive markets needs internally.
Work closely with Local Warranty Managers to ensure adherence to warranty processes.
Who You Are
You are a detail-oriented and analytically minded individual with a genuine interest in technical areas. You thrive in a dynamic environment and also capable of handling a high work pace when necessary. Building and maintaining relationships comes naturally to you, and you represent Scania professionally in all interactions. Your strong technical knowledge, combined with excellent communication skills in both Swedish and English, makes you an ideal candidate for this role. Additional language skills are a plus, as you will be working with markets globally. Other key qualifications include:
Experience with Scania products is beneficial.
Excellent people management and relationship-building skills.
Good computer skills, including the Office package.
Relevant university education and/or equivalent experience.
Experience in workshop operations or insurance business is beneficial.
We welcome applicants from all backgrounds - your unique experience and perspectives are valuable to us.
This Is Us
Our team at Warranty Market Development are dedicated to developing and supporting our markets globally in the warranty process. We work closely with distributors and service workshops to ensure the highest quality in warranty replacements and processes. We value collaboration, continuous improvement, and a positive work environment.
Scania Offer
We offer a dynamic, flexible workplace with hybrid work options, including Scania Sergel and Midway hubs. With a structured development plan and courses, Scania supports your career growth both locally and internationally.
Benefits include training at our health center Gröndal or wellness allowance, result bonus, flexible hours, and company car leasing. Scania also hosts events for employees and their families, and Stockholm residents enjoy direct access to Södertälje via Scania Job express buses.
Application
Your application should include a CV and any relevant certificates. We welcome all applicants and strive for diversity in our recruitment processes.
Apply as soon as possible, no later than 2025-03-31. Screening will take place on an ongoing basis during the application period. Logical and personality tests may be used as part of the selection process, and a background check may be required for this role.
If you have questions or would like more information, please contact:
Pawel Hallgren, Head of Warranty Market Development at
pawel.hallgren@scania.com.
We look forward to your application!
Så ansöker du Sista dag att ansöka är 2025-03-31
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Scania CV AB (org.nr 556084-0976)
151 87 SÖDERTÄLJE
Jobbnummer 9209355