Program Manager
Hcl Technologies Sweden AB / Datajobb / Stockholm
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hela Sverige HCL is the world's largest entrepreneurship and Infrastructure Services division at HCL has managed IT infrastructure operations for more than 250 customers over the past two decades. HCL is driving value to businesses in Sweden's highly competitive economy by delivering information and communications technologies that are helping them build efficiencies, reach newer markets, and gain a competitive edge. HCL has established offices in the cities of Stockholm, Gothenburg, and Helsingborg to cater to its Swedish customers' business needs. As part of HCL's commitment to the Nordic region, the company has had a legal entity and a collective labor agreement in Sweden since 2012.
HCL's Nordic journey began in 1999 with a regional headquarters in Stockholm. Today we have 6 local offices and 3 Delivery Centers with over 2500 consultants doing transformational work for over 30 Nordic customers.
We have a role for Program Manager in Stockholm, Sweden, please find below the details:
Work Location - Stockholm, Sweden
Start Date - Immediate
Job Type - Permanent
Job Title - Program Manager
Language Dependency - English
Job Description:
Experience: Minimum 8+ years' experience in IT
Job Description / Responsibility
• Expansion of services to fill all gamut's of infrastructure-increase breadth.
• Focus on project opportunities and transformation initiatives
• ITIL process definitions and implementation
• Automation in service delivery
• Revenue Generation
• Resource management
• Utilization
• Billing
• Management reporting
• Conduct regular in depth service and process audits.
• Employee retention, motivation and training
• Focus on grooming people from L1 to L2, L2 to L3 within select timelines
• Value add to customer-YOY by working closely with the Transformation and Consulting group for:
o Architecture gap assessment studies
o Implementation of new technologies
o Consolidation/virtualization opportunities
o Reduce business impact of outages
o Cost savings through better solutions
o Enhance operational efficiencies
• Overall SLA management - Operation interaction with technologies Lead / Service Owner
• Overall Customer Satisfaction
• Overall employee satisfaction
SKILLS REQUIRED :
• Eight years of previous project management (due diligence, transition, delivery, etc) experience.
• Proficient with Project Management Tools including MS Project, and MS Office Suite.
• Solid knowledge of and demonstrated experience in project management processes and methodologies.
• Knowledge of and demonstrated experience in the project lifecycle
• Crisp communication and presentation skills.
• Well-developed negotiation and relationship skills.
• Ability to build consensus.
• Detail and big picture orientation.
• Organization and time management skills: Operates independently with minimal guidance by management.
• Ability to manage multiple tasks in parallel
• Strong interpersonal skills.
• ITIL certified
• Project Management Professional (PMP) or PRINCE2 Certification preferred.
• Six Sigma Yellow or Green Belt Certification a plus.
• Able to work with teams in different time zones
• Excellent Communication skill is required.
Education:
• UG - Any Graduate - Any Specialization
• Any PG Course - Any Specialization
As a person, you are structured and organized, communicative and you are a team player. You have a positive attitude and high working moral.
Do you find this role interesting and suitable? Kindly apply sharing your resume with
Kailashkenjale@hcl.com/
swati-d@hcl.com For any information regarding the role please reach out to
TejinderSi@hcl.comVaraktighet, arbetstid
Start Date - Immediate Job Type - Permanent
Publiceringsdatum2018-06-26Så ansöker duSista dag att ansöka är 0001-01-01
KontakttejinderSi@hcl.comFöretagHCL Technologies Sweden AB
AdressHCL Technologies Sweden AB
11134 STOCKHOLM
KontorsadressSveavägen 21 4 TR
Jobbnummer 4222640
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