Liability Claims Handler to Zurich Insurance
Zurich Insurance plc (Ireland), Sweden Branch / Maskiningenjörsjobb / Stockholm
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Zurich Nordic offers local and global insurance programs both standardized as well as individually tailored. Our customers are mainly international and large industrial companies. We are now looking for an outgoing and positive person to join our Claims department as a Liability Claims Handler. This is a temporary position due to parental leave.
As a Liability Claims Handler, you handle medium and complex claims in the most effective, efficient way whilst delivering a customer centric claims service in a manner that supports Zurich code of conduct. You will handle first and third party claims taking responsibility to resolve all enquiries from both customer and external contacts to ensure delivery of a focused claims service. You will also develop a claims case strategy to ensure that appropriate reserves are assigned, investigations conducted and appropriate suppliers engaged.
Other job task:
• Acquires and efficiently organizes the relevant evidence and information to accurately assess the value of the claim and to recognize potential fraud/recovery indicators.
• Reviews, resolves and proactively finalizes claims within authority limits ensuring settlement at an optimum level.
• Adheres to local regulatory and governance requirements throughout the life of the claim to ensure that we make decisions using the right standards.
• Refers to customer specific claims handling protocol and/or customer proposition service charter to ensure that we understand & fulfills the needs and expectations of our customers.
If you are a customer centric, agile and engaging person that would like to join an innovative Claims team, then we are happy to receive your application. We are looking forward to get to know you!
Qualification & competencies:
• Ability to deliver excellent customer service.
• Preferable an academic degree within law or legal background.
• Preferable a few years of specific claims experience.
• Technical claims handling knowledge within the designated line of business/claim type is an advantage.
• Fluent in Swedish as well as solid English skills are required.
As a person, you have good written and verbal communication skills in both English and Swedish. You have good negotiations skills and you like working independently but with good abilities to co-operate with both customers and colleagues.
Who we are
Zurich is one of the world's leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. With about 55,000 employees serving customers in more than 170 countries, we aspire to become the best global insurer as measured by our shareholders, customers and employees. We help individuals, small and medium sized companies and global corporations around the world understand and protect themselves from risk by offering a wide range of insurance products, solutions and advisory services.
At Zurich we believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential.
So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.
Publiceringsdatum2017-01-10Så ansöker duSista dag att ansöka är 2017-02-09
Klicka på denna länk för att göra din ansökanKontaktCharlotte Gydmer
charlotte.gydmer@zurich.com +46857933051
FöretagZurich Insurance plc (Ireland), Sweden Branch
AdressZurich Insurance plc (Ireland), Sweden Branch
BOX 5069
10242 STOCKHOLM
KontorsadressLinnégatan 5
Jobbnummer 3253505
Observera att sista ansökningsdag har passerat.