IT Techical Officer to MSF Sweden

Läkare Utan Gränser / Supportteknikerjobb / Stockholm
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Médecins Sans Frontièrs Sweden (Läkare Utan Gränser) is looking for a substitute IT Technical Officer (until June 30, 2008)

Presentation
MSF Sweden was founded by Swedish doctors in 1993. As a partner in the international MSF movement, MSF Sweden exists to assist populations in danger by recruiting medical and non-medical volunteers, by raising funds and by raising awareness and pressuring for. From 1993 onward, as MSF has established itself in Swedish society as one of foremost humanitarian organisations (accentuated by MSF receiving the Nobel Peace prize in 1999).

The position
The IT Technical Officer has responsibility for key aspects of IT network and service delivery to the Office of MSF Sweden. Critical tasks of this position include IT asset maintenance and to resolve system and user problems

Duties
• Under the direction of the Office Manager, provide assistance to system users IT network functionality and resolve IT problems as encountered by users
• Efficiently receive, respond to, record and analyse user problems and requests to maintain effective office working environment, IT network functionality
• Assist with maintenance of user and back up systems.
• Provide initial basic training to MSF staff on MSF system and related main applications
• Supervision of IT contractors working with MSF Sweden
• Other duties as directed

SELECTION CRITERIA
Essential
• A minimum of three years MCSA (Microsoft Certified System Administrator) experiences and skills administrating a medium sized Microsoft network
• A proven knowledge of configuring and maintaining the Active Directory and Group Policies
• Understanding and skills of Terminal Services, load balanced servers and published applications
• Demonstrated high level proficiency with Microsoft Office System (preferable Server 2003)
• Working knowledge with VPN connections.
• Ability to resolve printer and hardware technical problems.
• Experience and strong knowledge how to perform proper documentation
• Previous experience in IT administration, preferably in an NGO or similar environment, including specific and demonstrated experience in supporting effective technical management of an IT office network
• Ability to work under pressure and to be able to prioritise between tasks
• Good TCP/IP network knowledge, and understanding, for the proper maintenance and configurations of a CAT5 and fibre LAN/WAN network.
• Administrate LAN / WAN and firewall
• Ability to work with project (planning, budget etc.)
• Administrate and use RIS/Windows Deployment services for system related packages and images
• Ability to work with limited supervision, sound organisational skills and a demonstrated ability to work under pressure; to set priorities and meet daily deadlines and reliably respond to urgent and high level needs for assistance
• Good communication skills, including fluency in written and spoken Swedish and English demonstrated ability to report on technical requirements, reflecting system and user needs
• High level interpersonal and liaison skills, including demonstrated ability to work flexibly and cooperatively in a cross-cultural environment

Desirable
• Experience from Service/support
• Experience from Video Conference system

Please send you applications written in English to the following email address: erik.falkenberg@msf.org
Please include a minimum of two reference persons together with the application.
Include the following title in the subject line: "IT Technical Officer"
No phone calls!

Publiceringsdatum
2007-12-12

Anställningstyp/arbetstider
The position is an interim position until June 30, 2008

Ersättning
Monthly salary according to MSF Sweden salary policy, which is generally lower compared to the commercial sector.

Så ansöker du
This Job Description only serves as a guide for the position available.
Sista ansökningsdag 2007-12-21
Vi tar emot ansökan via epost: erik.falkenberg@msf.org

Företag
Läkare Utan Gränser
Box 4262
11854 STOCKHOLM
Telefonnummer: 08-55 60 98 09
E-postadress: erik.falkenberg@msf.org
Mer information på http://www.lakareutangranser.se

Jobbnummer
75655

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