IT Support Engineer
Nordnet Bank AB / Supportteknikerjobb / Stockholm
2018-05-16
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hela Sverige Nordnet är en bank för investeringar och sparande. Vi finns i Sverige, Norge, Danmark och Finland. Vi ger våra kunder kontroll över sina pengar, och vår vision är att bli förstahandsvalet för sparade och investeringar i Norden.
Nordnet har 600 anställda och växer.
20 years ago, Nordnet redefined the financial world as the first digital bank in Europe and in 2017, we got awarded Bank of the Year. We will build the best customer experience in our field and create next generation bank. We are building a TECH organization skilled to fully utilize the power of machines to make our customers financially smarter.
We know that this requires great people, great teams, and great technology. Do you want join us and build the new Nordnet?
In brief
We are looking for an IT Support engineer to join Nordnet's IT Support department. We currently have 4 engineers working in the team and are now looking for one more, with Mac competence.
Nordnet Engineering is growing fast and we are looking for managers to help lead the exciting journey!
This is part of the role
The main goals are to provide excellent service to Nordnet's employees acting as a professional and friendly contact surface. IT Helpdesk reaches these goals by understanding the user, acting calm and professional in stressful situations and having a wide rather than deep technical expertise. It is crucial that we always strive to learn more, take new initiatives and independently makes sure cases gets prioritized and resolved.
• Provide technical support for all Nordnet's employees, onsite and remotely
• Receive, install and provision desktop/laptop/Mac computers and cell phones
• Install, provision and package new software for Mac/Windows
• Manage Active Directory (Manage permissions and folder access)
• Document troubleshooting
• Understanding of DNS/DHCP
• VPN client knowledge
• Build and deploy Mac computer images with JAMF or similar tool
• Experience of troubleshooting Mac computers in a window environment
This is you
Most likely, you have a technical background that enables you to understand IT services on a deeper level. You have a strong passion for customer satisfaction. You like to communicate and you have a true interest in building relations and creating result through your team.
You are committed as a person so a high tempo is something that suits you very well.
Experience of hands-on customer support is a merit. You have good technical understanding. Fluent language skills in both Swedish and English are mandatory.
We offer
Nordnet started from a passionate belief that changing the hierarchic financial world was possible. We became part of redefining the industry when we gave the customers power over their own savings.
You will become part of a journey that has only yet started towards the vision to become the number 1 choice for savings and investments in the Nordic countries and a true digital bank! To be leading in IT is vital for that journey and you will work with colleagues who have a great passion for that goal.
We are 600 employees in Stockholm, Oslo, Helsinki and Copenhagen. We cooperate, exchange ideas and use our core competencies in order to continuously improve the way we meet our customers. Open communication, creativity and engagement are important parts of our everyday life at the office.
Visit us on
www.nordnetab.com, www.nordnet.se, www.nordnet.no, www.nordnet.dk and
www.nordnet.fi.Application
Please apply today by using the button below - we will start interviewing immediately. Please note that we do only accept applications through our recruitment system, hence no email applications will be considered.
If you have questions, please contact Recruiter Specialist Lisa Calá,
lisa.cala@nordnet.se 073-342 88 78.
We want to inform you that Nordnet conduct credit and background checks on the final candidate.
We look forward to receiving your application!
Varaktighet, arbetstid
• -
Publiceringsdatum2018-05-16ErsättningEnligt överenskommelse
Så ansöker duSista dag att ansöka är 2018-06-18
Klicka på denna länk för att göra din ansökanFöretagNordnet Bank AB
AdressNordnet Bank AB
Alströmergatan 39
11247 Stockholm
KontorsadressAlströmergatan 39
Jobbnummer 4147363
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