IT Service Coordinator
H&m It-Avdelning / Datajobb / Stockholm
Observera att sista ansökningsdag har passerat.
Visa alla datajobb i Stockholm,
Solna,
Lidingö,
Sundbyberg,
Danderyd eller i
hela Sverige Visa alla jobb hos H&m It-Avdelning i Stockholm,
Borås eller i
hela Sverige Do you have experience from Datacenter- and/or Infrastructure service delivery and want to take the next step in your career? Take the opportunity to evolve within a dynamic and global organization!
We are now looking for an IT Service Coordinator to our Infrastructure and Operations division. As Service Coordinator you will be working in the Facility Infrastructure service area and be part of our common long-term initiative to develop our service offering, processes and our way of working.
Your daily work contains a wide variety of interesting and important tasks on a global scale. Tasks include follow up delivery from our suppliers, communicate with stakeholders within and outside the organization, support projects and initiatives, follow up tasks and escalations in the area. You will work close with other teams to ensure that our shared service deliveries to our stakeholders in the countries are successful. You will also support stakeholders in Facility Infrastructure questions.
The Facility Infrastructure area is currently working towards standardization of IT room solutions and creating a global delivery model where you will contribute to establish and improve the service, processes and way of working. To be successful in this role it is important that you have the drive and capability to be part of this development. We work in a fast-paced environment where we challenge each other to work in creative ways.
H&M is an exciting place for an IT career! Our expansion is long-term and is taking place through several brands - we grow both online and with new stores. This requires a lot from our IT-solutions with fun challenges along the way! We offer a dynamic and creative work environment where we as a team grow together. As one of the world's largest fashion retailers we can offer you endless career opportunities.
Your responsibilities
The job of an Service Coordinator at H&M comes with a lot of responsibility - and lots of fun.
Your to do-list includes:
Communicate and build relationships with stakeholders within and outside the organization
Coordinate global deployment of IT room services and hardware
Identify areas of improvement within the delivery
Contribute to establish and improve the service, processes and way of working
Create, maintain and communicate documentation, guidelines and presentation material
Work together with other team to ensure our common service delivery
Administrate and follow up tickets and incidents within the area
Support stakeholders and projects in related subjects
Support projects and life cycle initiatives
Just like everyone at H&M, we believe you are a social, open, communicative sales-minded and ambitious team player full of drive and optimism.
And your skills include:
Minimum 3 years of experience and knowledge of working with Datacenter/IT room services and solutions
Experience of working with servers and/or; storage, network, racks, power, cooling, fire protection, remote environmental monitoring
Good communication skills in both Swedish and English
It is beneficial if you have experience of Process Development, Vendor Management, ITIL or ITSM.
The IT department is an important part of the company's business and carries out operations, software development and maintenance of the company's systems and business applications. Our goal is to supply as cost efficient IT solutions as possible in order to offer our customers "Fashion and quality at the best price in a sustainable way". The IT-department is located in Stockholm and Borås and conducts business virtually all over the globe. The H&M group includes in addition to H&M the brands H&M Home, COS, & Other Stories, Monki, Weekday, Cheap Monday and ARKET. As an IT-department, we work with all brands.
Publiceringsdatum2018-06-28Så ansöker duSista dag att ansöka är 2018-07-31
Klicka på denna länk för att göra din ansökanFöretagH&M IT-Avdelning
AdressH&M IT-Avdelning
Årstaängsvägen 13
10638 Stockholm
KontorsadressÅrstaängsvägen 13
Jobbnummer 4226692
Observera att sista ansökningsdag har passerat.