IT assistent
Kontoret Strandvägen 7 A AB / Supportteknikerjobb / Stockholm
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We are looking for IT assistent that can help our IT Manager.
RESPONSIBILITIES AND TASKS
1. Be main point of contact for help desk calls.
2. Diagnose problems and react accordingly.
3. Instruct users on appropriate action where possible or take notes and research resolution.
4. Get back to users with resolution or escalate to IT Manger.
Maintain Equipment.
1. Involves repair of laptops, PC?s, printers etc.
2. Re-formatting and rebuilding laptops etc.
3. Inventory and maintain sufficient levels of equipment as needed.
4. Dispatch equipment to branches as needed.
Maintain System.
1. Assist IT Manger and operations manager to maintain system performance and react to known issues as well as perform preventative maintenance.
2. Assist with new technology roll out sand upgrades.
3. Assist with Administration of users and computers.
4. Assist with 3rd party software maintenance and implementation.
5. Liaisewith3rdpartyhelpdeskstodiagnoseproblems.
6. Assist with maintaining Windows, Mac, Citrix and email systems.
Backup.
1. Perform nightly, weekly and monthly backups.
2. Keep backup schedule to needed level.
3. Rotate backup tapes in library according to backup schedule.
4. Restore backed up data when necessary.
5. Liaisewith3rdpartyhelpdeskwhenproblemsarise.
Anti-Virus & Security.
1.Maintain network and system security via network Anti-Virus.
2. Configure and manage network security.
3.Help users with installation and ongoing support.
Network Diagnostics and Reporting.
Web.
1. Diagnose network bottlenecks.
2. Monitor company WAN for problems.
3.Liaise with branches regarding network faults or reports.
4. Log faults with appropriate authority.
5. Liaise with IT Manager and operations Manager regarding faults.
1.Assist webmaster with the following.
2. Re-sizeandre-touchimages.
3. Product photographs.
4. Research products, news for inclusion on websites.
5. Contact relevant people regarding website.
Telephone System.
1. Configure and program VOIP telephone systems.
2. Support users with telephone system.
3. Provide technical and training media for users.
4.Program handsets as needed
Publiceringsdatum2012-07-05Arbetstider och omfattningTillsvidare
Heltid
ErsättningFast lön
Så ansöker duOBS!
Ansökan kan tyvärr inte göras via e-post.
ita@7a.seAnge följande referens när du ansöker: IT0001
Ansökan kan skickas till e-postadress:
ita@7a.seFöretagKONTORET STRANDVÄGEN 7 A AB
AdressKONTORET STRANDVÄGEN 7 A AB
STRANDVÄGEN 7B ENTRÉ 2
11456 STOCKHOLM
KontorsadressSTRANDVÄGEN 7B ENTRÉ 2
STOCKHOLM
Övriga kontaktuppgifterTelefonnummer: 08-58610700
E-postadress:
ita@7a.se Jobbnummer 1288902
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