Implementation Consultant
Hantverksdata Sverige AB / Kundservicejobb / Danderyd
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hela Sverige Visa alla jobb hos Hantverksdata Sverige AB i Danderyd At Hantverksdata, we're the top provider of ERP systems for craftsmen in Sweden. We're the market leaders in electrical, plumbing, painting, and glass industries, and we're expanding into other service and construction sectors too. We serve over 5,000 companies and nearly 90,000 users across various industries. Now, we need an experienced Implementation Consultant for our ERP System to join us. If you love project management, taking ownership, and working with friendly colleagues, this could be your next career move!
As an Implementation Consultant, you'll be responsible for system implementation, planning, and customer interactions. You'll work with department managers, project managers, finance personnel, and craftsmen. You'll have the freedom to drive projects independently, while also getting support from our dedicated departments when needed. You'll join a team of 16 other consultants. Once a project is complete, you'll hand over ongoing management to our support department, but stay connected with clients.
What You'll Do:
- Drive system implementation projects for customers and collaborate with different departments.
- Foster and maintain client relationships.
- Guiding our customers to learn, adopt best practices, and work with the Hantverksdata products.
- Providing structures to the project and ensuring documentation is current and up to date.
- Collaborate with Customer Service and Product teams to secure the best experience of Hantverksdata products.
What We're Looking for:
- Customer-centric consultant that takes accountability towards the customer.
- Experience in managing smaller projects including managing scope, risks, and keeping customers informed.
- See the value of keeping a structure and control in an engagement with customer.
- Curiosity and drive to learn our product and ways of working.
- Natural troubleshooter and strong ability to simplify process, technical and user issues.
- You have a strong understanding of how to document processes and issues from customers.
- Evaluating, supporting and recommending changes to the customer as well as internally.
- Strong command of spoken and written Swedish for client communication and meetings.
- It's a plus if you have worked as ERP System Admin, ERP Consultant, project controller, or have worked in the construction industry.
But most importantly, we want someone who is organized, proactive and customer-centric!
At Hantverksdata, we value your growth. We offer stable employment, encourage personal development, and provide excellent benefits like wellness perks and travel opportunities. You'll enjoy a flexible work environment and have the freedom to plan your own projects. Join our friendly team with a supportive culture that values trust and belonging.
Hantverksdata är byggt för dig som bygger landet. Vi erbjuder våra kunder marknadsledande molnbaserade affärssystem för entreprenad och servicebranschen. Starka tekniska lösningar tillsammans med en kundservice i världsklass för att vi efter 50 år kan fortsätta erbjuda den allra bästa upplevelsen för våra kunder. Hantverksdata är idag över 100 drivna och engagerade kollegor som arbetar i olika roller men med ett gemensamt mål. Vi använder vår breda kunskap till att skapa en positiv miljö där vi kan lära av varandra för att nå nya höjder tillsammans! Hantverksdata är en del av HVD Group som finns representerade i fem länder med över 250 anställda.
Ersättning Fast månads- vecko- eller timlön
Så ansöker du Sista dag att ansöka är 2024-01-12
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Hantverksdata Sverige AB (org.nr 556533-9974),
https://www.hantverksdata.se/ Jobbnummer 7969881
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