Global Process Manager
Sandvik AB / Datajobb / Sandviken
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Hedemora,
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Göteborg eller i
hela Sverige For Sandvik IT Services, we're currently looking for a Global Process Manager to join our team where we explore new ways of working, focus on customers and embrace our strong values. We release the power of people to innovate and develop relevant products that set the stage for modern experiences in all parts of Sandvik. Our product team develops and operates tool capabilities and processes supporting Sandvik business units in reducing risk and driving efficiency. Welcome to be part of our team!
Your mission
In this position, you're responsible for process design and implementation of the processes in all Functions and Business Areas where the process is applicable. You develop and implement process improvement strategies across multiple departments, identify opportunities for process optimization and work collaboratively with stakeholders to implement changes. To track process performance and measure success, you design and implement metrics and KPIs. You collaborate with cross-functional teams to ensure alignment and consistency of processes and procedures and maintain up-to-date knowledge of industry best practices, emerging trends, and new technologies related to process improvement.
You work in a team that has the scope of Request, Service Catalog, Incident, Problem, Change and Knowledge management and the aligning processes.
The job also includes:
Follow-up and reports process adherence.
Driving adjustments and continuous improvements in and between processes.
Supporting delivery organizations in use of the processes.
Own and facilitate aligning process forum
Provide training material for the delivery organization
Establish and maintain process documentation, including standard operation procedures and process maps.
Communicating process changes.
The location for this job is in either Sandviken or Stockholm.
Your character
We're looking for someone with experience of working with process design and development in a similar role. You have experience from project management and strong understanding of process framework and business outcome. Knowledge of ITIL processes, as well as agile way of working, is beneficial. Experience in ServiceNow is also a plus. As we're a global organization, excellent written and verbal English skills are required.
We're fascinated by your passion and personality! You're analytical, business minded and well communicative - and you're naturally skilled in stakeholder management. Your excellent communication skills help you connect with stakeholders at all levels of the organization, and as a true team player you show a mindset of getting things done - working both independently and in teams to execute projects from idea to action.
Our culture
At Sandvik, we're tech driven, innovative and entrepreneurial. We believe that success is a team effort so we value diversity and are committed to creating an inclusive culture where people can be themselves and reach their full potential. So, we invest in supporting each other, learning together and celebrating our differences. Visit our stories hub, LinkedIn or Facebook to get to know us further.
Application
Send your application no later than June 16, 2023. Read more about Sandvik Group and apply at home.sandvik/career (Job ID: R0054779).
As we aim for a fair recruitment process, we utilize assessment tools to safeguard objectivity. When you apply for this job, you will therefore receive an invitation via email to a personality and logic ability test. Feedback comes immediately after the test has been completed and the selection process begins after the application deadline.
Contact information
For further information about this position, please contact:
Anna Hall, recruiting manager, +46 (0)26 26 12 80
Union contacts - Sweden
Anders Rönnqvist, Unionen, +46 (0)26 263 010
Göran Norell, Akademikerföreningen, +46 (0)26 266 574
Peter Olsson-Andrée, Ledarna, +46 (0)26 261 984
For more information about the recruitment process, please contact HR Services, +46 (0)26 26 14 44.
Recruitment Specialist
Lotta Amnebjer Nordqvist
Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. We are at the forefront of digitalization and focus on optimizing our customers' processes. Our world-leading offering includes equipment, tools, services and digital solutions for machining, mining, rock excavation and rock processing. In 2022 the Group had approximately 40,000 employees and revenues of about 112 billion SEK in about 150 countries within continuing operations.
Så ansöker du Sista dag att ansöka är 2023-06-16
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Sandvik AB (org.nr 556000-3468)
Högbovägen 45 (
visa karta)
811 81 SANDVIKEN
Arbetsplats Sandvik IT Services - Sandviken
Jobbnummer 7843163
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