Finnish speaking Customer Care Agents
Acn Operations Sweden AB / Receptionistjobb / Åmål
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hela Sverige Visa alla jobb hos Acn Operations Sweden AB i Åmål ACN Inc. is a privately held customer acquisition company and the world’s largest direct seller of telecommunication services. The company currently operates in 20 countries throughout North America, Europe and Asia Pacific. ACNs cornerstone products are fixed telephony and mobile services, and in 2009 ACN also launched our own Digital Phone Service (DPS) with Video Phones as a new global service.
We are now looking for Finnish speaking Customer Care Agents (CCA) for our in-bound call center at ACNs Nordic home office in Åmål. Here your will find splendid nature as well as good connections to Göteborg and Karlstad!
Your primary skills:
To provide excellent customer service by phone, email, fax or by letter according ACNs policies and procedures.
Analyze cases and provide advice and solutions for customer requests.
Troubleshooting and problem solving of technical problems.
Log timely and accurate data.
Required Skills and experience:
Fluent in the Finnish language, written and spoken.
Good knowledge of English and Swedish, written and spoken.
Previous experience in a customer service environment.
Computer literate with good working knowledge of common MS Office applications and the use of Internet as a working tool.
Knowledge in Multi Level Marketing is an advantage.
Technical interest is a plus.
We also aspect that you have following qualities:
Service minded!
Have very good communication skills.
Be a good coordinator of your own work.
Able to work well both independently and in a team.
This position is full time, possibility for permanent employment after 6 month trial period and start date as agreed.
For more information about our company, please visit
www.acneuro.com or
www.myacn.euIf you have any questions please contact Lena Freundt HR Officer +46 532 60 88 00.
Send your application as soon as possible and no later than 31th of March 2010 toACN Operations Sweden AB, HR Department, Box 94, 662 22 Åmål or
jobsamal@acneuro.com .
Publiceringsdatum2010-03-12Arbetstider och omfattningTillsvidare
Heltid
ErsättningFast lön
Så ansöker duSista dag att ansöka är 2010-03-31
Ansökan kan skickas till e-postadress:
lfreundt@acneuro.comFöretagACN OPERATIONS SWEDEN AB
AdressACN OPERATIONS SWEDEN AB
FORSBROGATAN 9
66234 ÅMÅL
KontorsadressFORSBROGATAN 9
ÅMÅL
Jobbnummer 606139
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