Field Services Delivery Supervisor
Huawei Technologies Sweden AB Service & Delivery / Elektronikjobb / Ospecificerad arbetsort
Observera att sista ansökningsdag har passerat.
Visa alla elektronikjobb i Ospecificerad arbetsort eller i
hela Sverige Visa alla jobb hos Huawei Technologies Sweden AB Service & Delivery i Ospecificerad arbetsort ****** Growing with Huawei. Achieving together. ******
We are one of the leading vendors in the world, providing customized network solutions for telecom carriers worldwide. We are growing fast. We are dynamic.
We look forward to receive your application.
In order to cope with the fast growing and expansion of our current and future business operation in Sweden, we are looking for Field Services Operation Supervisor withexperience in ICT first line operation. This is the phenomenal opportunity for career growth,and career development in a world leading ICT company. We invite high caliber professionals to fill the following positions:
Responsibilities:
• Manage field operation team resources and ensure effectiveness of utilization;
• Perform ad-hoc/urgent case on-site support to FME team;
• Quality control of field services delivery activities;
• Act as a focal contact of responsible FME team and all team activities;
• Plan and track of teams’ performance, prepare weekly report to Field Operation Delivery Manager;
• Monitor/Check Daily KPI targets of regional Field Operation team;
• Ensure project tasks are implemented and delivered timely;
• Ensure productive engagement between Field Engineers/Technicians and other support functions (BO team, NOC/SPOC etc.)
• Make available the performance of individual team members to Field Operation Manager;
• Responsible to work order (WO) life cycle activities, track progress of on-site fault handling and ensure rapid resolution from field;
• Owner of team WO SLA and performance, coordinate with NOC/SPOC to comply with overall TT contractual SLA requirement.
• Supervise Subcontractor preventive and corrective maintenance results;
• Organize team member internal cross training, responsible for team technical competence and problem isolation technique;
• Safeguard mobility and availability of FME team members;
• Execute and arrange site and equipment acceptance according to defined acceptance procedure, collect site handover documentation and asset check list;
• Pending field issues tracking and fellow up, pushing for final resolution;
• Collect and maintain all the assets information. Responsible for assets life cycle management and provide feedback on abnormality to Field Operation Delivery Manager;
• Field spare part & consumable management, maintain good record of spare usages and location of spares among team.
Qualifications:
• Degree/Higher Vocational Education in engineering discipline;
• Holder of climb/rigger certificate in Sweden;
• 3-5 years working experience in ICT field operation delivery with at least 1 year or above team supervision experiences;
• Good knowledge on Fixed and Mobile field operation delivery and technology;
• Able to handle field operation complex issue on passive and active equipment;
• Independent, self-motivated and detail-attentive;
• Able to work under pressure;
• Fluent in spoken & written Swedish & English;
• Candidate with less experience will be considered as Field Services Delivery Engineer.
Your application:
You apply for the job at
http://huawei.easycruit.com your application must be in English. Interviews will be held ongoing, so send in your application directly.
If you have any questions regarding this position, you may contact Mr. Murphy Lee at email:
murphy.lee@huawei.com . No emails from vendors, please, suppliers have already been chosen! Please respect this.
About Huawei:
Huawei is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. We are committed to creating maximum value for telecom carriers, enterprises and consumers by providing competitive ICT solutions and services. Our products and solutions have been deployed in over 140 countries, serving more than one third of the world's population.
Huawei's vision is to enrich life through communication. By leveraging our experience and expertise in the ICT sector, we help bridge the digital divide by providing opportunities to enjoy broadband services, regardless of geographic location. Contributing to the sustainable development of society, the economy, and the environment, Huawei creates green solutions that enable customers to reduce power consumption, carbon emissions, and resource costs.
For further information, please visit us now at
http://www.huawei.comPubliceringsdatum2014-04-01Arbetstider och omfattningFull time
ErsättningFixed
Så ansöker duSista dag att ansöka är 2014-05-30
Klicka på denna länk för att göra din ansökanKontaktFöretagHuawei Technologies Sweden AB Service & Delivery
AdressHuawei Technologies Sweden AB Service & Delivery
Box 1184
16426 Kista
Jobbnummer 1825834
Observera att sista ansökningsdag har passerat.