Dutch Customer Service Agent
Klarna AB / Butikssäljarjobb / Stockholm
2012-10-04
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➡️ Klicka här för den senare publicerade platsannonsen "Dutch Customer Service Agent" (publicerad 2013-01-10) ⬅️
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The Customer Service departments primarily goal is to deliver excellent service to Klarnas customers, both our end-consumers and the e-stores using our payment services. In Stockholm, we are about 100 agents handling customer errands for seven different countries.
Working tasks
Your mission is to give our Dutch customers great service by answering their questions over phone, e-mail and social media. The role also includes handling administrative tasks and helping the organization with translations. You will be involved in different projects such as increasing customer satisfaction or improving routines and processes - all to enable us to deliver the best solutions possible to our customers. The Customer Service department is a central part of Klarna and your work will have a direct impact on our customer satisfaction.
Success in this role means being a dedicated team member who inspires others through your work and personality. Your excellent service is a result of your will to always go the extra mile.
Who are you?
You are a driven and out-going person who enjoys being part of a fast-paced organization where only change is constant. Working towards common goals together with dedicated, social team members makes you tick. You thrive on getting a great deal of responsibility and freedom. We expect you to be fluent in Dutch and English.
Apply for position
Send your resume, cover letter and your grades to us as soon as possible. Gather your attachments in one PDF. Selection and interviews will be held continuously.
Publiceringsdatum2012-10-04Arbetstider och omfattningTillsvidare
Heltid
ErsättningFast lön
Så ansöker duAnsökan kan tyvärr inte göras via e-post.
FöretagKLARNA AB
AdressKLARNA AB
NORRA STATIONSGATAN 61
11343 STOCKHOLM
KontorsadressNORRA STATIONSGATAN 61
STOCKHOLM
Övriga kontaktuppgifterTelefonnummer: 08-12012000
Jobbnummer 1357080
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