Customer Success Manager
Gordion AB / Säljarjobb / Halmstad
2025-12-02
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hela Sverige As a Customer Success Manager, you will be the trusted advisor for our clients post-sale. You will lead onboarding, training, and ongoing support to ensure smooth implementation and maximum value from our solutions. Your mission is to build strong relationships, reduce churn, and foster customer loyalty
Responsibilities:
Manage customer onboarding and implementation processes
Coordinate with internal teams for delivery and installation
Provide training and weekly follow-ups to ensure adoption
Monitor customer health and act proactively to prevent churn
Advocate for customers internally and provide insights to the Product Team
Identify upsell opportunities and promote product value
Review complaints and continuously improve customer experience
Competencies:
3+ years in customer success, account management, or project coordination
Experience from Sales roles or involvement in sales processes
Experience in SaaS, mobility, or tech solutions preferred
Strong communication and organizational skills
Ability to manage multiple projects and stakeholders simultaneously
Så ansöker du Sista dag att ansöka är 2026-01-01
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Gordion AB (org.nr 556413-0168)
Pilefeltsgatan 73 (
visa karta)
302 50 HALMSTAD
Kontakt Johan Ingemarsson
johan.ingemarsson@convenegroup.com Jobbnummer 9625540