Customer & Cargo Coordinator
First Reserve AB / Företagsförsäljarjobb / Stockholm
2019-05-13
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hela Sverige EUKOR operates a large and modern fleet of specialised Pure Car and Truck Carriers (PCTC), embracing some of the largest vessels in the world - annually transporting around four million car equivalent units worldwide through our global network of offices and agents.We deliver tailor-made ocean transport and logistics services of the highest quality to our customers in the field of auto, rolling equipment and breakbulk. One of our key business is the export of 'Hyundai and Kia Motors' vehicles from their plants in Korea. We also serve most of the other global automotive leaders.
Are you a team player with shipping or logistics experience? Do you love challenge and responsibility?
This is a temporary employment for a minimum of one year.
This customer is an equal opportunity employer who believes in diversity. The successful candidate will enjoy working in a global company with colleagues and customers from different cultures and countries and where English is the working language.
Key Responsibilities
You will have responsibility for co-ordinating cargo in order to fulfil contractual commitments and maximize customer satisfaction whilst also contributing towards best tonnage utilisation and voyage results.
Cargo Coordination
• Develop and manage cargo allocation plans in alignment with capacity management
• Follow up on space availability and deliveries
• Responsible for liaison with Area Sales Teams, Port Operations and Terminal to enhance space allocations
• Play an active role in execution of customer prioritization and optimal cargo mix decisions
• Monitor volume levels and provide input on optimal routing and port rotation across the trade
• Ability to foresee, identify, and initiate actions to support higher earnings
Customer Coordination
• Act as primary customer interface developing customer relationships and guide vessel scheduling based on customer requirements
• Respond to all general customer enquiries, customer bookings and feedback/complaints (follow up)
• Support account management for your designated customers
• Monitor customer KPIs and seek corrective action to ensure adherence to performance targets.
Requirements and personal skills
You are a team player with shipping or logistics experience and a proven track record within customer service. You are a multi-tasker who thrives under pressure and loves the challenge and responsibility of finding a win-win solution for the customer and business. You are result orientated, commercially aware, solution driven and able to focus on details and follow up when necessary. You have excellent communication skills in English, both verbal and written and general computer competence (office programs).
Language skills are an asset, particularly fluent German or French.
This customer is an equal opportunity employer who believes in diversity. The successful candidate will enjoy working in a global company with colleagues and customers from different cultures and countries and where English is the working language.
Your application should contain your CV and personal letter in English. Selection and interviews are ongoing. If you have any questions please contact Iréne Nilsson by mail
irene.nilsson@firstreserve.se or 073-5685960
Varaktighet, arbetstid
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Publiceringsdatum2019-05-13ErsättningEnligt överenskommelse
Så ansöker duSista dag att ansöka är 2019-05-31
Klicka på denna länk för att göra din ansökanFöretagFirst Reserve AB
AdressFirst Reserve AB
Ekensbergsvägen 117
17141 Solna
KontorsadressEkensbergsvägen 117
Jobbnummer 4784226
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