Customer Experience Specialist till Samsung
Poolia Sverige AB / Kundservicejobb / Stockholm
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hela Sverige Visa alla jobb hos Poolia Sverige AB i Stockholm,
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hela Sverige Are you passionate about creating exceptional online experiences? Do you thrive in a dynamic environment where you can make a significant impact on customer satisfaction? If so, we have an exciting opportunity for you!
As the Customer Experience Manager for Samsungs B2B sites/shop-app and partner platforms, you will play a pivotal role in shaping the online journey for our customers. Your mission will be to ensure that our digital interfaces are not only user-friendly and accessible but also a pleasure to navigate. You'll be the driving force behind crafting a seamless and positive experience for every visitor.
The position is a full-time consulting assignment through Poolia. The assignment starts at the beginning of August and will last for at least 5 years.
Responsibilities
• Own our enhanced partnership program site and the B2B site, to optimize the customer journey
• Execute initiatives and enchantments
• Act as a stakeholder to the operative team and other relevant teams within Samsung
• Make sure that you are involved in all initiatives involved with .com to align on EPP and B2B
• Be the person of contact for experience on the sites EPP and B2B
• Work in Adobe Experience Manager to be able and fix and request changes for the site
• Look into customization for the mapping of the sites
Your profile
Requirements for the position:
• We think you have around 1 to 3 years of experience, working with similar tasks.
• Previous experience working with one or several content management systems (CMS)
• Experience working with a data-driven approach
• Knowledge on how to set requirements to optimize the user journey
• Experience working with backlog management
• Project management skills and follow-up up on projects
Please apply by registering your CV here on our website. Click on the "Ansök" button to the right. It is our recommendation that you register as much information as possible and that you attach a complete CV-document. Please check that your correct e-mail address is registered.
Poolia is a registered staffing agency, meaning that we comply with the requirements set by Kompetensföretagen - the Swedish Association of Staffing Agencies.
Ersättning Fast lön
Så ansöker du Sista dag att ansöka är 2024-08-11
Klicka på denna länk för att göra din ansökan Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "71819".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Poolia Sverige AB (org.nr 556426-7655),
http://www.poolia.se Arbetsplats Poolia PR AB
Kontakt Julia Asplund
julia.asplund@poolia.se Jobbnummer 8818592
Observera att sista ansökningsdag har passerat.