CPO, Customer Solutions, Solna
PostNord Group AB / Datajobb / Solna
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Sundbyberg,
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Danderyd,
Lidingö eller i
hela Sverige Are you passionate about creating digital solutions that truly make a difference? Do you want to lead product development that supports thousands of businesses across the Nordics - every single day? Then this might be the perfect role for you!
At PostNord, we connect people and businesses reliably and efficiently. As the leading logistics provider in the Nordics, we are constantly evolving our digital customer experience - and the Business Portal is at the heart of that journey. We are now looking for a skilled and forward-thinking Chief Product Owner to join our Business Solutions area within Customer Solutions.
Customer Solutions is one of four Solution Areas within PostNord IT, consisting of around 150 professionals working across multiple teams. We are responsible for all customer-facing products - including the PostNord App, PostNord Business Portal and various customer and Partner APIs. Our product teams manage their products end-to-end, with a strong focus on collaboration, innovation and customer value.
The department is led by Head of Customer Solutions and structured to enable efficient cross-functional teamwork and includes Product Owners, Technical Leads and Designers who work closely together to deliver seamless digital experiences.
About the role
As Chief Product Owner, you will lead the Business Solution area, which includes four DevOps teams responsible for the PostNord Business Portal. The portal supports our business customers throughout their journey - from onboarding and tracking to customer service, claims, invoices and more.
You will lead and manage a team of Product Owners and their cross-functional teams, with overall responsibility for delivery, budget and team development withing the product area. Together, you drive the product vision and strategy, ensuring alignment with stakeholders across PostNord and our Nordic markets.
In this role, you are also responsible for ensuring that the product area operates with a clear direction and shared goals. With the support of your Product Owners, you oversee ongoing activities, availability and coordination with stakeholders in the countries and other group functions. You will represent the product area in strategic forums, lead the development of vusiness cases and manage volume and cost planning. The role includes both personnel and consultant responsibility and you act as a key spokesperson for the product area in various internal and external contexts.
Collaboration is central to the role, and you will work closely with fellow CPOs within Customer Solutions and across PostNord IT to ensure consistency, innovation and customer value across our digital portfolio.
We are looking for you who has solid experience as a CPO, Product Manager or similar leadership role, ideally within a customer-focused environment. To succeed in this role, we believe you bring:
- Extensive leadership experience in developing customer-facing digital solutions, with a strong understanding of agile methodologies and product development.
- Ability to lead and grow teams, while driving large-scale and complex initiatives, preferably within digital products and services with short time-to market.
- Experience balancing innovation and operational excellence, including managing both new development and DevOps in high-volume environments.
- A collaborative and humble leadership style, with a focus on coaching, empowerment and creating the right conditions for your teams to succeed.
- Strong decision-making skills, with the ability to navigate complexity and act quickly to maintain momentum and clarity.
- Excellent stakeholder management, with confidence in engaging partners, customers and internal teams to build alignment and drive progress.
- Knowledge of e-commerce and logistics is considered a strong advantage.
- Solid experience working in agile environments, with a deep understanding of iterative development and cross-functional collaboration.
We offer you
Joining PostNord means becoming part of a dynamic and innovative team. You'll work in a supportive environment that truly values your contributions, offering generous opportunities for professional growth. Here, you can make a meaningful impact on both our customers' lives and the overall success of our business. In addition to fair employment conditions according to collective agreements, we offer you:
- Flexible hybrid workplace. Watch the film about our office.
- Great development opportunities
- Great insurance and occupational pension terms
- Wellness allowance & opportunity to train at Arken's gym and indoor swimming pool
- Employee benefits through PostNord Plus - PostNord 's own personnel foundation
Apply
You are welcome to submit your application! The selection is ongoing, so please apply as soon as possible. If you have any questions or concerns, please email
pontus.brohult@postnord.com.
We look forward to hearing from you!
Read more about our union representatives
PostNord offers communications and logistics solutions to, from and within the Nordic region. With our expertise and a unique distribution network, we are developing the basis for tomorrow's communication, e-commerce, distribution and logistics.
Ersättning Fast månads- vecko- eller timlön
Så ansöker du Sista dag att ansöka är 2025-10-24
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare PostNord Group AB (org.nr 556128-6559),
https://www.postnord.com/ Arbetsplats PostNord Group
Jobbnummer 9542286
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