Clear Case Technical Support Engineer

United Consultants Group Ucg AB / Datajobb / Stockholm
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UCG/ Radio Support is a consulting company specialized in support to the telecom and electronics industry. Mostly in the design/verification and test/industrializing areas. We have an office at Kista in northern Stockholm but are operating all over Sweden.
For our customer we are now looking for a
Clear Case Technical Support Engineer
For our customer we are looking for a Clear Case Technical Support Engineer. You will be working in a team based in Kista/Stockholm, the team has 3 persons right now and are looking for one additional resource.
The Role:
Since customer satisfaction plays an important role in sustaining the Rational business with the customers, the main objective of the Technical Support Engineer is to resolve the customer issues with ClearCase in a timely, courteous and professional manner.
Although you are a technical expert, you may often need the help of other world-wide experts, like Rational product developers, our account managers and others to resolve the issue. Nevertheless, your responsibilities lie in the orchestration of this and you remain the customer contact and keep the responsibility for the progress towards the solution. All the time you are continuously focused to reduce the impact to the customers business. Ownership, team playing and customer focus are key elements of attitude of the Technical Support Engineer, who is doing his/her work in an international environment.
Our customer Requirements:
• The ideal candidate will be educated to degree level with a technical background, preferably with software development and technical support.
• Experience with ClearCase is essential; knowledge of software development and software configuration management is a pre.
• To be successful, you need to have analytical and problem solving skills, be able to set priorities and you also need to be strong in customer handling. Customer focus, enthusiasm and drive are even more important.
• In order to support the customers in Europe, Middle East and Africa, you need to be fluent in English, both verbal and written. German and Frensh are meriting.
Working language: English
To achieve a more even gender distribution among our consultants we are positive to female applicants.
We would like applicants to submit a detailed CV in Word-format.
We also invite persons operating their own companies to apply.
We decline approaches from recruiters and other sales persons.
Please include the reference number in your application:
808305

Publiceringsdatum
2008-09-01

Arbetstider och omfattning
Tillsvidare
Heltid
tills vidare

Ersättning
Fast lön
Månadslön

Så ansöker du
Ange följande referens när du ansöker: se annons
Ansökan kan skickas till e-postadress: asa@ucg.se

Företag
UNITED CONSULTANTS GROUP UCG AB

Adress
UNITED CONSULTANTS GROUP UCG AB
ENKÖPINGSVÄGEN 14
17579 JÄRFÄLLA

Kontorsadress
ENKÖPINGSVÄGEN 14
JÄRFÄLLA

Kontaktuppgifter
Telefonnummer: 08-7605059

Jobbnummer
300072

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