Change Manager to Nordea, Group Functions IT
Nordea Bank AB / Datajobb / Stockholm
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hela Sverige Change Management is a part of Group Functions IT. We are looking for a dedicated and process focused Change Manager in a unit covering Change, Release and Configuration Management.
The position we offer
As a Change Manager you will be responsible for driving our IT Processes. You will be responsible for the quality and integrity of the change processes and to assure that its goals are achieved. Usual activities include handling and directing change requests and the colleagues involved in creating, authorising and executing the changes.
You will identify conflicting changes for Group Functions, i.e. timing of changes in regards to dependencies presented, and are responsible for managing risk for conflicting changes. You assure that changes are executed within their allotted scheduled times and that post implementation reviews are of sufficient quality. The change KPI?s will be your guiding light.
As a Change Manager your aim is to help reduce total amount of incidents in production caused by change and capture all changes to our production systems.
The qualifications you need
You are cooperation oriented and are a good communicator with many different types of employees, i.e. business partners, managers and IT technical staff. As we are in a dynamic environment you need to be able to prioritize and be resilient to change. You are service minded and capable of understanding the change agenda for different business areas.
You have:
• minimum for 4 years of relevant experience from a similar ITIL role
• previous experience in agile methodologies
• business knowledge from the Banking/Financial Industry is beneficial
• knowledge from Data Warehouse
• experience with requirements analysis and configuration management
• knowledge in Remedy or another IT Service management tool
• Excel competence at a professional level
• knowledge of regulatory reporting within the Banking and Financial Industry is beneficial
• Certification in ITIL V3 foundation
• Certification in ISO 20.000 is beneficial
You are fluent in English both written and oral.
More information and send application
Please submit your application at nordea.com/career using job id: 198129 and no later than April 18th 2016.
Varaktighet, arbetstid
Tillsvidare
Heltid
Publiceringsdatum2016-04-05ErsättningFast månads- vecko- eller timlön
KontaktWilliam McCourt
FöretagNordea Bank AB
AdressNordea Bank AB
Smålandsgatan 17
10571 STOCKHOLM
KontorsadressSmålandsgatan 17
Stockholm
Övriga kontaktuppgifterTelefonnummer: 0771-224488
Jobbnummer 2762826
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