Business Developer Store Operations

H & M Hennes & Mauritz Gbc AB / Organisationsutvecklarjobb / Stockholm
2025-09-05


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WHAT YOU'LL DO
As Business Developer for Store Operations, you will bring your experience to take the lead and act as the center of excellence for developing our store ways of working. You will develop both the existing store capabilities and always be looking ahead to development needs for the future linked to our Store Operating Model.
WHO YOU'LL WORK WITH
You will work with colleagues in the Store Operations Development team, Retail Tech teams, and across Retail and Commercial Development & Growth to ensure new tech initiatives and components in the operating model support the colleague and customer journey with minimal interruption to the store environment but with maximum benefit.
WHO YOU ARE
We are looking for people with:
Extensive Retail and Store Operations background (5+ years) gained through previous experience, preferably in roles such as Area Manager, Store Manager, Area Controller, Store operations lead within Area/sales market or country organization.
Experience of driving cross-functional projects from start-up phase until full implementation.
Experience of working with customer data and insights handling and customer-centric KPIs understanding & analysis.
Experience from working with customer-and store colleague-facing tech solutions for retail.
Knowledge of change management practices (tools, methods, and processes).
Strong communication (messaging development and planning) and stakeholder management skills.
Advanced English level.
Solid experience working with MS Office.

As a person, we believe that you are:
Humble, positive, honest & curious to listen.
Passionate to build collaboration across networks.
Organised, analytical, and structured.
Motivated and driven - always on the hunt for ways to improve our operations in stores.
Result / Outcome oriented / Resourcefulness.

WHY YOU'LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, and ARKET).

JOIN US
Our uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Så ansöker du
Sista dag att ansöka är 2025-09-16
E-post: leyla.jamei@hm.com

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
H & M Hennes & Mauritz Gbc AB (org.nr 556070-1715)

Arbetsplats
H&M Hennes & Mauritz GBC AB / Inköp

Jobbnummer
9494982

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