Assignment manager to a global company
Besedo AB / Försäljningsjobb / Stockholm
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hela Sverige Besedo provides solutions for online confidence. Founded in 2002, Besedo is a fast growing multinational business and knowledge process outsourcing company. Today, more than 250 employees in Sweden, Malta and Malaysia provide services in 17 different languages in the areas of on line content moderation, safety, and customer communication. The clients are companies considering security and consumer trust to be critical to their business success, operating in industries such as online classifieds, social networks, media and gaming. Learn more on:
www.besedo.comAre you looking for a challenging role in dynamic environment? Do you want to work tactical with quality towards your client and your team? Besedo is now hiring an Assignment Manager to an assignment based in Stockholm and Malta.
Purpose of the role
The purpose of the role is to maximize quality in delivery and profitability in the assignment. We believe that you manage this by always balancing efficiency in the use of human resources with quality in the provision of the service. You are also a person that works hard and tactical and sometimes strategically to maintain and extend the relationship with the client in order to clarify their expectations and deliver agreed services. The role also includes identifying general improvements and upselling opportunities as well as understanding and evaluating the economics and ROI of the assignment. You will follow up on budget and take responsibility for staffing. You will report to our Global Operations Manager.
Qualifications and experience
University degree or similar is desirable, preferable within Business Administration. You also have several years of experience working in both customer care and in a managerial role including budget responsibility. Experience of online companies is meriting.
Personal requirements
We believe that you have a strong client focus and fulfill the client satisfaction by working systematically and tactical towards high standard for quality and quantity. You have a powerful management style and motivate your team by coaching. Follow up on results is one of your successful strategies in work and your analytical ability makes it easy for you to make rational judgments from available information and analysis. Great Communication is one of your key words and you have an understanding for different cultures. You are fluent in both Swedish and English and works freely with the Office Program, especially Excel.
Besedo offers
Besedo offers an opportunity to work in a fast growing and entrepreneurial company that is innovative within its market segment. With colleagues from 12 different countries, we have a multicultural work environment with many challenges that will give you great opportunities to develop in your role.
Type of contract: Permanent 100%
Location: Årstadal, Stockholm. Intensive travelling is required as the majority of the team works in Malta.
Welcome with your application!
Publiceringsdatum2012-04-23Arbetstider och omfattningTillsvidare
Heltid
ErsättningFast lön + rörlig lön
Så ansöker duSista dag att ansöka är 2012-05-13
Ansökan kan skickas till e-postadress:
cecilia.andreewitch@besedo.comKontaktCecilia Andreewitch, HR & Development Director, 0730-255941,
cecilia.andreewitch@besedo.comFöretagBESEDO AB
AdressBESEDO AB
Fredsborgsgatan 24
11743 Stockholm
KontorsadressFredsborgsgatan 24
Årsta
KontaktuppgifterTelefonnummer: 08-522 371 00
Jobbnummer 1222892
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