After Sales Representativ
Cummins Norway AS / Säljarjobb / Stockholm
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hela Sverige Cummins Inc., a global power leader, is a corporation of complementary business units that design, manufacture, distribute and service diesel and natural gas engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systems. Headquartered in Columbus, Indiana, (USA) Cummins currently employs approximately 55,000 people worldwide and serves customers in approximately 190 countries and territories through a network of approximately 600 company-owned and independent distributor locations and more than 7,200 dealer locations. Cummins earned $1.4 billion on sales of $19.1 billion in 2015. Our norwegian branch have 14 employes.
We are now looking to recruit an experienced Aftermarket Sales Representative to manage and develop customer relationships to achieve sales goals within the assigned sales territory or account in business.
Key responsibilities
Sell company products and services by developing new prospects and accounts.
Achieve sales targets and ensures customer satisfaction.
Develop relationships to generate customer goodwill and loyalty.
Support negotiations according to company guidelines.
Identify, research, and contact prospective customers and build positive relationships that will generate future sales and repeat business.
Respond to customer concerns about the company and its products.
Drive utilization of Cummins tools and processes.
Skills
Communication Skills - Verbal communication and presentation skills utilizing telephone and web technologies. Possesses listening and written communication skills. May not have sufficient opportunities to demonstrate all skills. Moderate support is required to apply the skills effectively in typical work situations.
Channel Awareness - Ability to identify needs of global channel partners to support customers more effectively.
Product Knowledge - Knowledge of products/services and product/service lines. Able to represent the features and benefits to sell the products and services. Able to recognize customer needs and suggest product applications to solve problems and create benefits for the customer.
Sales Negotiation - Basic understanding of negotiating tactics and can recognize the balance of power within a negotiation.
Financial Understanding - Ability to understand and act on financial information. Basic understanding of financial statements, terms, and concepts. Ability to analyze data and perform basic calculations such as Gross Margin, NPV, discounting analysis, price elasticity, and breakeven. Able to formulate a business case to support an idea. Familiar with SOx regulations.
Account Planning - Able to identify support needs or service improvement needs of a customer. Can write goal statements that are specific, measurable, actionable, realistic and time based. Able to execute a strategy. Able to identify initiatives that will lead to achieving defined goals. Able to apply measures and track progress toward the goal. Familiar with Customer Market Profitability tools that can be utilized during account planning.
Manage Customer Relationships - Develops rapport, builds trust, and creates value in relationships with customers and channel partners. Identifies decision makers and those influential in the decision process and effectively communicates with them. In managing this relationship, displays core values (e.g. empathy, etc.) and is able to adequately interrogate matter to identify root concerns. Basic understanding of techniques and tools to enhance productivity (i.e. schedules, appointments, call plans, etc). Has a basic understanding of attitudes and behaviors to establish relationships and build trust. Understands the need to and responds with the appropriate time frame to customer needs.
Focus on Customer Needs - Familiar with key Cummins customers. Knowledge would include business strategies, organizational structures, geographic footprints, financial results, internal processes, and primary needs for effective segmentation. Anticipates and takes action to meet customer needs. Continually searches for ways to increase customer satisfaction. Knowledgeable of vital customer information required to make informed business decisions. Able to leverage customer contact to both attain customer specific information and educate the customer to provide a match between Customer needs and Cummins offerings to maximize sales opportunities. Consistently demonstrates ability to establish rapport, meet commitments, and develop effective working relationships with customers.
Education, Licenses, Certifications
College, university, or equivalent degree in marketing, sales or a related subject required or equivalent industry experience.
Experience
Basic relevant work experience required.
Arbetsplats/ort: Marsta(Sweden)
Varaktighet, arbetstid
Tillsvidare
Heltid
Fast stilling
Publiceringsdatum2016-09-16ErsättningFast månads- vecko- eller timlön
Etter avtale
Så ansöker duSista dag att ansöka är 2016-10-16
Interested? Then please APPLY DIRECTLY via the Cummins Career Website;
Klicka på denna länk för att göra din ansökanVi vill inte bli kontaktade av rekryterings-/bemanningsföretag
FöretagCummins Norway AS
Övriga kontaktuppgifterTelefonnummer till arbetsgivaren saknas i denna annons.
Jobbnummer 3052945
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