Technical Support

Alva Labs AB / Supportteknikerjobb / Stockholm
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In a nutshell
We're here to help companies hire better. At Alva, we create products and services that helps every team to find the best candidates.
With Alva, you can:
Have a consistent and objective way to evaluate candidate's readiness and potential
Save time with automated tasks and focus on high-quality candidates
Create a great experience for candidates and for your hiring team

Come and help us shape the companies of tomorrow!

Why is this role important to us
At Alva, we spend a lot of time to build the best tools to enable our customers to be great at hiring. But the tool is only part of our offering: the other part is to help them to use it and put in practice.
This role is the bridge between our users, candidates and our team here at Alva. You will help us to create a fantastic customer experience. By improving how we communicate with our customers, you will help us to create a world-class service and user experience.
At Alva, you will have a massive impact: on our customers success and you will personally support and scale how companies hire and see talent.

What will you do
Become an expert on how to evaluate potential and readiness in candidates
Communicate with users to solve their problems and help them build a great company
Identify and report issues with the customer experience
Be the voice of our users, and evangelize internally for what they need
Provide design and product input to make sure customer need's are met
Review and assure the quality of new product releases
Inspect and evaluate new features to make sure they are ready for new customers

Who are you
Speaks and writes fluently in English and Swedish
Communicates effectively and precisely. You understand and communicate tricky topics, and communicate them with ease and simplicity.
Can work independently and meet deadlines. You move quickly and effectively and can excel in high-performing teams.
Have an interest in product development

Welcome to Alva!

Publiceringsdatum
2019-10-30

Så ansöker du
Sista dag att ansöka är 2020-01-31
Klicka på denna länk för att göra din ansökan

Adress
Alva Labs AB
Sankt Eriksplan 2 1TR
11320 Stockholm

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Alva Labs AB (org.nr 559103-8178)
Sankt Eriksplan 2 1TR (visa karta)
113 20  STOCKHOLM

Jobbnummer
4893399

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