Technical Product&Portfolio Management (260696)
Ericsson AB / Datajobb / Stockholm
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Operational Product Manager (OPM) is the main interface towards the regions from Ericsson HW organization. A key role to maintain customers' trust in the quality of RBS HW product portfolio. A unique role to get a wide understanding of the product portfolio, meeting and understanding the customers and being a driver in cases with high business importance for the company.
Responsibilities & Tasks
Handle customer escalations & secure product task forces.
Ensure that the voice of the customer is spread within the PDU.
Responsible for communication strategy in escalated HW cases.
Set the structure for quality work in the region.
Work with internal PDU functions to understand/categorize what is driving HW returns from the market and take proactive actions.
Represent PDU on customer meetings for HW quality topics and other initiatives.
Drive customer engagement & deployment support activities.
Prepare decisions and drive HW Field Corrections (FCO/RCO/SA).
Drive and lead process work.
Core Competences:
Product Life Cycle Management Knowledge
Requirement management Knowledge
Product Development Knowledge
Business Understanding
Customer Understanding
Deciding & Initiating Action
Relating & Networking
Entrepreneurial & Commercial Thinking
Applying Expertise and Technology
Delivering Results and Meeting Customer Expectations
Adapting & Responding to Change
Minimum Qualifications & Experience Requirements:
MSc level in a technical discipline or the equivalent level of knowledge
English Skills
Additional Requirements, Physical Demands, Region/Local Specifications:
Knowledge Sharing and Collaboration Skills
Communication Skills
Presentation Skills
Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.
Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.
Publiceringsdatum2018-12-06Så ansöker duSista dag att ansöka är 2018-12-20
Klicka på denna länk för att göra din ansökanFöretagEricsson AB
AdressEricsson AB
KI/EAB/DKG/DA
17281 Stockholm
KontorsadressKistagången 6
Jobbnummer 4496225
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