Technical Account Manager for Cryptzone Group AB
Cryptzone Group AB / Supportteknikerjobb / Göteborg
2012-03-23
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Vertical: IT-Security
Type of employment: Full time
Career level: Experienced
Start: Immediately
At the Cryptzone Group we believe security solutions must be created with the user as a central focus and that they must help and motivate the end user to act in a secure way. We do this by creating solutions that are easy to use, easy to deploy and easy to manage. The Cryptzone Group is a technology innovator of proactive controls to mitigate IT security risk. We bring together the people, processes and technology to mitigate information security risks identified in the key areas of Policy Compliance, Content Security, Secure Access and Endpoint Security. Headquartered in Sweden, the company has offices in the UK, USA and Poland, as well as an extensive partner network with more than 150 global partners. For more information about the company and its solutions, visit
www.cryptzone.com.We are now looking to add a technical account manager to our team.
Our Technical Account Manager work closely with our technical team and complement our sales account managers who own the relationships with our existing customers around the globe.
Responsibilities
• Execute customer evaluations (proof of concept).
• Help scope and support customer's installs/upgrades of Cryptzone solutions.
• Establish strong working relationships with a select number of our tier 1 customers.
• Use your technical skills to take customers solutions to the next level - helping them to get maximum value out of their investment.
• Become our tier 1 customer?s first ?port of call? for all things technical.
• Proactive on-site engagement with these tier 1 customers, offering ideas, engineering solutions and implementing fixes to make our customers delighted.
• Develop professional written and oral presentation materials.
• Provide end user training and channel partner training for their technical certification.
• Be an active participant in driving Cryptzone?s internal product development plans and business processes.
Technical skills
• Knowledge of standard operating systems Win/Linux/Mac
• Hands on experience with mobile, desktops, servers and virtualised platforms
• Familiarity with software developing, scripting, diagnostics, debugging
• Understanding of networks, firewalls, VLans, WLans, etc
Functional skills and personal characteristics
• A ?problem solver? willing to tackle difficult tasks. Able to analyze situations and efficiently resolve issues.
• Excellent understanding of computer networks, protocols and services.
• Capable of understanding how technology solves business requirements and capable of sharing that understanding.
• A minimum of 2 - 3 years of successful technical account manager experience.
• Excellent communication, administrative, organizational and language skills in English.
• The ability to be a cross-functional team player, who can work independently and have the ability to quickly adapt to any situation.
• Desire to learn new things constantly and seek out knowledge when faced with the technical challenges.
• A professional customer first approach that takes pride in responsibility.
Applicants should be available for traveling and skills in other languages than English will be beneficial. Please send us your application in English to
daniel.nilsson@cryptzone.com and write "Technical Account Manager? in the subject line.
Publiceringsdatum2012-03-23Arbetstider och omfattningTillsvidare
Heltid
ErsättningFast lön
Så ansöker duSista dag att ansöka är 2012-04-22
Ange följande referens när du ansöker: Technical Account Manager
Ansökan kan skickas till e-postadress:
daniel.nilsson@cryptzone.comKontaktDaniel Nilsson, CBDO, 0707-403684,
daniel.nilsson@cryptzone.comFöretagCRYPTZONE GROUP AB
AdressCRYPTZONE GROUP AB
BOX 113
53222 SKARA
KontorsadressDRAKEGATAN 7
GÖTEBORG
KontaktuppgifterTelefonnummer: 031-7738600
Faxnummer: 031-7738601
E-postadress:
info@cryptzone.com Jobbnummer 1196103
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