Support specialist to Financial processes Centre
Scania CV AB / Administratörsjobb / Södertälje
2023-06-26
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➡️ Klicka här för den senare publicerade platsannonsen "Support specialist to Financial processes Centre" (publicerad 2023-06-27) ⬅️
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hela Sverige Scania is now undergoing a transformation from being a supplier of trucks, buses and engines to a supplier of complete and sustainable transport solutions.Scania Financial Processes Centre (SFPC) is an established Shared Service Centre within Scania. Our organisation is located in Södertälje, Bangalore and Krakow and is handling Accounts Payable and Accounts Receivable. You will find our customers and stakeholders throughout Europe and Australia.
The position
The work as a support specialist will provide you with a great opportunity to get in touch with many different parts of Scania in many different countries, primarily in Europe.
The team you will be part of is responsible for customer service, operations and delivery support. We are a group consisting of people with mixed gender and age that have a good team spirit. We support each other to do our best, which contributes to team success.
The work days are intense and you will answer queries and service requests via phone and e-mail, and investigate complex deviations. Our services are provided in a professional and personal way, and with a service minded attitude. You will perform analysis and solve problems and work independent and together with the team, other colleagues, suppliers and customers.
Your responsibility will be
• Handle incoming queries, incidents and service/access requests by phone and email
• Handle collections and cases from enforcement authority
• Ensure a high quality customer service delivery and delivery support
• Work together with other parts of SFPC to form a task force when needed to achieve excellent service and efficiency for Scania
• Perform testing / UAT when needed
Your profile
Since the position requires contacts with several different departments within Scania as well as external suppliers, we see that you have a positive mindset and that you take initiative without prestige. We also see that you have good communication skills. Apart from this, we see that you:
• Have a bachelor's degree or equivalent work experience
• Have two years of Accounts Payable and/or Accounts Receivable or similar administrative work
• Have experience from Customer Service and/or supplier management
• Are a driven person with good problem solving skills
• Work in structured manner, continuously planning and prioritizing tasks and are quick to adapt to changed circumstances
• Have excellent language skills in Swedish and English and are strong in both written and oral communication
Experience from working with Basware, Oracle and/or SAP and knowledge of other European languages will be an advantage.
We will start interviewing through the publication period.
A background check may be conducted for this position.
Ersättning Enligt överenskommelse.
Så ansöker du Sista dag att ansöka är 2023-07-10
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Scania CV AB (org.nr 556084-0976),
https://www.scania.com Arbetsplats Scania
Jobbnummer 7914930
Observera att sista ansökningsdag har passerat.