Spanish Speaking Customer Service Agent
TNG Group AB / Butikssäljarjobb / Stockholm
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Amaya Gaming is one of the world's leading suppliers of systems and products in online gaming. Their customers include several major companies in the poker and gaming industry and they are represented on all continents of the world. Amaya is represented in Sweden by its subsidiary Ongame in Stockholm city. For more information, see
www.amayagaming.comBeskrivning av tjänsten
On behalf of Amaya TNG are currently looking for a customer service agent with good knowledge of English and Spanish language. As a customer service agent you will belong to a unit of 25 people who provide 24/7 support to Amaya's customers worldwide.
The focus of the position can be divided into three parts:
• Receive and handle customer cases, primarily by email and chat, but also by phone. These cases may come from both private and businesses customers
• Responsibility for handling incidents involving Amaya's business
• Risk and fraud monitoring
The work is carried out in shifts, usually four days at a stretch, which is followed by at least two days off. Because of the 24/7 opening hours you may be scheduled to work both during nights, weekends and major holidays such as Christmas and Easter.
Vem är du?
Prior experience of customer service in the gaming industry is valued but not a requirement. Amaya stresses the importance personal qualities highly. Due to the international environment, candidates that display high levels of responsibility, punctuality and the ability to perform under pressure is looked highly upon. Also your communicative skills may be taken into consideration because you will need to explain, sometimes advanced information, in a comprehensible, proper and professional way.
Amaya's customers are positioned worldwide and they need to strengthen their organization with German and Spanish speaking customer service agents. All applicants need to have good written and oral skills in one or both of these languages. Additionally, you will need to speak and write fluent English because it is the official corporate language. This is your chance to be a part of an exciting and modern workplace where your creativity and ambition will be put to use.
Intresserad?
For questions about this service, please feel free to contact the recruiting manager Sinisa Strbac. Applying only takes a few minutes and you only need to provide some basic details and attach your completed CV. Follow the designated link.
Om TNG
TNG - The Next Generation - är den nya generationen bemannings- och rekryteringsföretag. Genom att vi ständigt utmanar och ser bortom fördomar hittar vi den vassaste arbetskraften och bidrar till en hållbar arbetsmarknad. Bland våra samarbetspartners återfinns flera av Sveriges mest attraktiva arbetsgivare som vi erbjuder bemannings- och rekryteringstjänster inom tjänstemannaområdet. TNG är Sveriges tredje snabbast växande bemannings- och rekryteringsföretag enligt undersökningen Snabbväxarna 2012 och finns representerade med kontor i Stockholm, Göteborg, Malmö, Linköping och Örebro.
Publiceringsdatum2013-09-12Så ansöker duSista dag att ansöka är 2013-10-12
Ange följande referens när du ansöker: 7363
Ansökan kan tyvärr inte göras via e-post.
Klicka på denna länk för att göra din ansökanKontaktSinisa Strbac
FöretagTNG Group AB
AdressTNG Group AB
Västra Järnvägsgatan 15
10132 Stockholm
Jobbnummer 1651378
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