Senior Project Manager
Artificial Solutions / Datajobb / Stockholm
2010-05-03
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hela Sverige Visa alla jobb hos Artificial Solutions i Stockholm Artificial Solutions provides solutions, technology and services that allow clients to offer higher quality customer service at significantly lower cost optimizing the mix of traditional and digital customer service channels.
Artificial Solutions is truly international with employees representing 30 nations and supporting clients in over 20 countries and 23 languages. Our approach to the market is business value focused with a strong belief that technology is a tool to help our clients create maximum measurable value. We are very client focused, always trying to form long term partnerships with them while we at the same time take on the role to defend the end-user perspective. We are after all the experts on Customer Service Optimization.
For more information see
www.artificial-solutions.com.Ready for a new challenge?
Do you want to be part of a fast-growing international company?
Senior Project Manager
We are currently looking for a Senior Project Manager to join our Operations team in Scandinavia. The Senior Project Manager manages and keeps day-to-day control on Artificial Solutions? new build and maintenance projects for customers and/or partners, preparing a plans and pre-requisites to deliver projects on time, within budget, while meeting profitability targets and achieving high level of customer satisfaction. Based in our office in Stockholm, you will be reporting to the Delivery Manager Scandinavia & Netherlands.
The position will focus upon:
• Active participation in pre-sales and leading preparation of proposal (SOW) preparation
• Planning, documentation, coordination, and supervision all delivery aspects of project to the customer.
• Work with the customer's project management as the primary point of contact for the project
• Management of virtual project teams of 1-10 people (average 4-5) and work on ca. 3-5 projects concurrently ? depending on project size
• Ensuring that the project is delivered according to the contractual scope, on time, within budget and with quality while adheres to corporate processes and guidelines.
• Ensuring clearly defined measurable goals for the project and that these are approved both by the client and by Artificial Solutions.
• Taking care or purchase orders, invoice planning as well as any other administrative requirement for the project.
• Ensuring the resource allocation within the project to deliver.
• You will be the main responsible for the project profitability, quality of deliverables, client satisfaction and renewals and upsells.
• You will assist with general coordination, standards, guidelines and mentoring for more junior project managers.
Required:
• A degree or equivalent in computer science
• Formal certification as Project Manager by Industry Institute
• At least 4+ years ICT project management experience.
• Prior experience with software development methodologies, and formalized project management certification preferred.
• Proven track record in delivering software projects on time and within budget in a competitive market.
• Minimum of 4 years project management experience and proven knowledge of project management disciplines and project finance management.
• Experience of software development ideally within a software company. Good understanding of the development life-cycle.
• Previous experience with management of subcontractors.
• Previous working experience in Contact Center / Customer Services industry is an advantage.
• You should be meticulous, structured and feel at home in a continuously changing internatio
Publiceringsdatum2010-05-03Arbetstider och omfattningTillsvidare
Heltid
ErsättningFast lön
Så ansöker duAnsökan kan skickas till e-postadress:
hr@artificial-solutions.comFöretagArtificial Solutions
AdressArtificial Solutions
Österlånggatan 43 4tr
11131 Stockholm
KontorsadressÖsterlånggatan 43 4tr
Stockholm
Jobbnummer 641773
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